consumer satisfaction

Summary

Summary: Customer satisfaction or dissatisfaction with a benefit or service received.

Top Publications

  1. ncbi Declining subscriptions to the Maliando Mutual Health Organisation in Guinea-Conakry (West Africa): what is going wrong?
    Bart Criel
    Department of Public Health, Institute of Tropical Medicine, Nationalestraat 155, B 2000 Antwerp, Belgium
    Soc Sci Med 57:1205-19. 2003
  2. pmc The virtual supermarket: an innovative research tool to study consumer food purchasing behaviour
    Wilma E Waterlander
    Department of Health Sciences and EMGO Institute for Health and Care Research, VU University, Amsterdam, The Netherlands
    BMC Public Health 11:589. 2011
  3. ncbi 'All foods affect health': understandings of functional foods and healthy eating among health-oriented Finns
    Mari Niva
    National Consumer Research Centre, PO Box 5 Kaikukatu 3, FIN 00531 Helsinki, Finland
    Appetite 48:384-93. 2007
  4. ncbi QALY maximisation and people's preferences: a methodological review of the literature
    Paul Dolan
    Sheffield Health Economics Group, School of Health and Related Research, University of Sheffield, UK
    Health Econ 14:197-208. 2005
  5. ncbi Effect of an electronic nicotine delivery device (e cigarette) on desire to smoke and withdrawal, user preferences and nicotine delivery: randomised cross-over trial
    C Bullen
    Clinical Trials Research Unit, The University of Auckland, Auckland, New Zealand
    Tob Control 19:98-103. 2010
  6. ncbi Effects of front-of-package and shelf nutrition labeling systems on consumers
    James C Hersey
    RTI International, Research Triangle Park, North Carolina 27709, USA
    Nutr Rev 71:1-14. 2013
  7. ncbi Perceived helpfulness of websites for mental health information: a national survey of young Australians
    Elizabeth Oh
    ORYGEN Research Centre, University of Melbourne, Locked Bag 10, Parkville, VIC 3052, Australia
    Soc Psychiatry Psychiatr Epidemiol 44:293-9. 2009
  8. ncbi An evaluation of 'Reach Out Central': an online gaming program for supporting the mental health of young people
    Kerrie Shandley
    National eTherapy Centre Therapy Unit, Faculty of Life and Social Sciences, Swinburne University of Technology, Hawthorn 3122, Australia
    Health Educ Res 25:563-74. 2010
  9. ncbi Provider satisfaction with virtual specialist consultations in a family medicine department
    Kurt B Angstman
    Department of Family Medicine, Mayo Clinic Rochester, Minnesota, USA
    Health Care Manag (Frederick) 28:14-8. 2009
  10. ncbi Managing dive tourism for the sustainable use of coral reefs: validating diver perceptions of attractive site features
    Maria C Uyarra
    School of Biological Sciences, University of East Anglia, Norwich NR4 7TJ, UK
    Environ Manage 43:1-16. 2009

Detail Information

Publications231 found, 100 shown here

  1. ncbi Declining subscriptions to the Maliando Mutual Health Organisation in Guinea-Conakry (West Africa): what is going wrong?
    Bart Criel
    Department of Public Health, Institute of Tropical Medicine, Nationalestraat 155, B 2000 Antwerp, Belgium
    Soc Sci Med 57:1205-19. 2003
    ..However, the main reason for the lack of interest in the scheme, is the poor quality of care offered to members of the MHO at the health centre...
  2. pmc The virtual supermarket: an innovative research tool to study consumer food purchasing behaviour
    Wilma E Waterlander
    Department of Health Sciences and EMGO Institute for Health and Care Research, VU University, Amsterdam, The Netherlands
    BMC Public Health 11:589. 2011
    ..This paper aims to inform researchers about the features and utilization of this new software application...
  3. ncbi 'All foods affect health': understandings of functional foods and healthy eating among health-oriented Finns
    Mari Niva
    National Consumer Research Centre, PO Box 5 Kaikukatu 3, FIN 00531 Helsinki, Finland
    Appetite 48:384-93. 2007
    ....
  4. ncbi QALY maximisation and people's preferences: a methodological review of the literature
    Paul Dolan
    Sheffield Health Economics Group, School of Health and Related Research, University of Sheffield, UK
    Health Econ 14:197-208. 2005
    ....
  5. ncbi Effect of an electronic nicotine delivery device (e cigarette) on desire to smoke and withdrawal, user preferences and nicotine delivery: randomised cross-over trial
    C Bullen
    Clinical Trials Research Unit, The University of Auckland, Auckland, New Zealand
    Tob Control 19:98-103. 2010
    ..To measure the short-term effects of an electronic nicotine delivery device ("e cigarette", ENDD) on desire to smoke, withdrawal symptoms, acceptability, pharmacokinetic properties and adverse effects...
  6. ncbi Effects of front-of-package and shelf nutrition labeling systems on consumers
    James C Hersey
    RTI International, Research Triangle Park, North Carolina 27709, USA
    Nutr Rev 71:1-14. 2013
    ..More research is needed to determine the effects of FOP nutrition labeling on consumers' actual shopping behaviors and dietary intakes...
  7. ncbi Perceived helpfulness of websites for mental health information: a national survey of young Australians
    Elizabeth Oh
    ORYGEN Research Centre, University of Melbourne, Locked Bag 10, Parkville, VIC 3052, Australia
    Soc Psychiatry Psychiatr Epidemiol 44:293-9. 2009
    ..The factors associated with believing in the perceived helpfulness of each intervention were also explored...
  8. ncbi An evaluation of 'Reach Out Central': an online gaming program for supporting the mental health of young people
    Kerrie Shandley
    National eTherapy Centre Therapy Unit, Faculty of Life and Social Sciences, Swinburne University of Technology, Hawthorn 3122, Australia
    Health Educ Res 25:563-74. 2010
    ..The results of this study need to be viewed with its limitations in mind, specifically, the use of an open trial methodology and the small number of male participants...
  9. ncbi Provider satisfaction with virtual specialist consultations in a family medicine department
    Kurt B Angstman
    Department of Family Medicine, Mayo Clinic Rochester, Minnesota, USA
    Health Care Manag (Frederick) 28:14-8. 2009
    ..Specialists providing VCs tended to be supportive. This illustrates both the difficulty of incorporating e-health innovations in primary care practice and the potential for increased efficiency...
  10. ncbi Managing dive tourism for the sustainable use of coral reefs: validating diver perceptions of attractive site features
    Maria C Uyarra
    School of Biological Sciences, University of East Anglia, Norwich NR4 7TJ, UK
    Environ Manage 43:1-16. 2009
    ..However, variation in accuracy of perceptions owing to demographic factors and attribute type suggests the need for caution when using public perceptions to develop environmental management strategies, particularly for coral reefs...
  11. ncbi Consumer understanding and nutritional communication: key issues in the context of the new EU legislation
    Hans C M van Trijp
    Marketing and Consumer Behaviour Group, Wageningen University, Hollandseweg 1, 6706 KN Wageningen, The Netherlands
    Eur J Nutr 48:S41-8. 2009
    ..Not surprisingly, these two considerations constitute the cornerstone of the new EU legislation on nutrition and health claims, in which evidence for consumer understanding of nutrition and health claims is a new requirement...
  12. ncbi Factors influencing employee health plan choice in the corporate setting
    D C Risker
    Webster University, St Louis, MO 63119, USA
    Health Mark Q 18:15-27. 2000
    ..The findings suggest that the distinction made between service and products holds for health plans. They also suggest that demographic variables play an important role in health plan choice...
  13. ncbi Adolescents' reactions to universal and indicated prevention programs for depression: perceived stigma and consumer satisfaction
    Ronald M Rapee
    Department of Psychology, Macquarie University, Sydney, NSW 2109, Australia
    Prev Sci 7:167-77. 2006
    ..The results point to the need for further empirical evaluation of both perceived stigma and program satisfaction in providing balanced considerations of the value of indicated and universal programs...
  14. ncbi Does publicizing hospital performance stimulate quality improvement efforts?
    Judith H Hibbard
    Department of Planning Public Policy and Management at the University of Oregon in Eugene, USA
    Health Aff (Millwood) 22:84-94. 2003
    ..The findings from this Wisconsin-based study indicate that there is added value to making this information public...
  15. ncbi Consumer appeal of nutrition and health claims in three existing product concepts
    Wim Verbeke
    Department of Agricultural Economics, Ghent University, Gent, Belgium
    Appetite 52:684-92. 2009
    ....
  16. pmc The WWW of the World Wide Web: Who, What, and Why?
    John Powell
    J Med Internet Res 4:e4. 2002
  17. ncbi Consumer reports in health care: do they make a difference?
    H H Schauffler
    Center for Health and Public Policy Studies, School of Public Health, University of California, Berkeley, California 94720 7360, USA
    Annu Rev Public Health 22:69-89. 2001
    ....
  18. ncbi Willingness to pay for health insurance in a developing economy. A pilot study of the informal sector of Ghana using contingent valuation
    W K Asenso-Okyere
    University of Ghana, Legon
    Health Policy 42:223-37. 1997
    ..As income increases, or the proportion of unemployed household members drop, people are willing to pay higher premiums for health insurance...
  19. ncbi Less is more in presenting quality information to consumers
    Ellen Peters
    Decision Research, Eugene University of Oregon, Eugene, USA
    Med Care Res Rev 64:169-90. 2007
    ..These findings have important implications for the sponsors of comparative quality reports designed to inform consumer decision making in health care...
  20. ncbi Effectiveness of an online computer-tailored physical activity intervention in a real-life setting
    Heleen Spittaels
    Policy Research Centre Sports, Physical Activity and Health, Belgium
    Health Educ Res 22:385-96. 2007
    ..In conclusion, although tailored advice was appreciated more than standard advice, no evidence was found that an online-tailored physical activity intervention program outperformed online standard information...
  21. pmc SLIM: an alternative Web interface for MEDLINE/PubMed searches - a preliminary study
    Michael Muin
    Office of High Performance Computing and Communications, National Library of Medicine, 8600 Rockville Pike, Bethesda, Maryland 20894, USA
    BMC Med Inform Decis Mak 5:37. 2005
    ..Custom scripts were created to mimic the automatic term mapping process of Entrez. Page generation times for both local and remote connections were recorded...
  22. ncbi Consumer satisfaction in prosthetics and orthotics facilities
    J H B Geertzen
    Department of Rehabilitation, University Hospital Groningen, The Netherlands
    Prosthet Orthot Int 26:64-71. 2002
    ..The management of the P&O facility can use this information to increase consumer satisfaction by improving quality and service at these items...
  23. ncbi Providing information to parents of children with mental health problems: a discrete choice conjoint analysis of professional preferences
    Charles E Cunningham
    Department of Psychiatry and Behavioural Neurosciences, McMaster University, Hamilton, ON, Canada
    J Abnorm Child Psychol 37:1089-102. 2009
    ..Simulations suggested that realizing the benefits of CMH information requires the development of knowledge transfer strategies that align the preferences of professionals with those of the families they serve...
  24. ncbi Preference for natural: instrumental and ideational/moral motivations, and the contrast between foods and medicines
    Paul Rozin
    Department of Psychology, University of Pennsylvania, 3815 Walnut St, Philadelphia, PA 19104 6196, USA
    Appetite 43:147-54. 2004
    ..This suggests that a substantial part of the motivation for preferring natural is ideational (moral or aesthetic), as opposed to instrumental (healthiness/effectiveness or superior sensory properties)...
  25. ncbi Toward a comprehensive evaluation of the impact of electronic aids to daily living: evaluation of consumer satisfaction
    Stickel M Shone
    Bloorview MacMillan Centre, Toronto, ON, Canada
    Disabil Rehabil 24:115-25. 2002
    ..The purpose of this study was to explore consumer satisfaction with EADLs and investigate the value that people with degenerative neuromuscular conditions place on these ..
  26. ncbi [Social networks for teaching and learning: the case of the telemedicine laboratory]
    Francesc Saigí Rubió
    Estudios de Ciencias de la Salud, Universitat Oberta de Catalunya, Barcelona, Espana
    Gac Sanit 25:254-6. 2011
    ....
  27. ncbi Quality of paediatric care: application and validation of an instrument for measuring parent satisfaction with hospital care
    B M Ygge
    Astrid Lindgren Children s Hospital, Karolinska Hospital, Stockholm, Sweden
    Int J Qual Health Care 13:33-43. 2001
    ..To apply and validate an adapted version of an existing adult patient questionnaire in a study of parental satisfaction with paediatric care in a university hospital...
  28. ncbi Consumer satisfaction with pork meat and derived products in five European countries
    Helena Resano
    Ghent University, Department of Agricultural Economics, Coupure Links 653, B 9000 Ghent, Belgium
    Appetite 56:167-70. 2011
    ..Tasty pork, easy to prepare and consume, with adequate promotion of its healthfulness, and with a good price/quality relationship appears to be the key factor to satisfy pork consumers...
  29. ncbi The continuing medical education activities and attitudes of Australian doctors working in different clinical specialties and practice locations
    Grant D Stewart
    Department of Urology, University of Edinburgh, Western General Hospital, Edinburgh, Mid Lothian, United Kingdom
    Aust Health Rev 33:47-56. 2009
    ....
  30. ncbi Family satisfaction with care in the intensive care unit: results of a multiple center study
    Daren K Heyland
    Departments of Medicine, Kingston General Hospital, Kingston, Ontario, Canada
    Crit Care Med 30:1413-8. 2002
    ..To determine the level of satisfaction of family members with the care that they and their critically ill relative received...
  31. ncbi The relationships between menthol cigarette preference and state tobacco control policies on smoking behaviors of young adult smokers in the 2006-07 Tobacco Use Supplements to the Current Population Surveys (TUS CPS)
    Karen Ahijevych
    The Ohio State University, College of Nursing, Columbus, Ohio 43210, USA
    Addiction 105:46-54. 2010
    ..To examine relationships between the preference for menthol cigarettes and young adult smoking behaviors, including the extent to which state tobacco control policies moderate these relationships...
  32. ncbi Construction of a parent satisfaction instrument: perceptions of pediatric intensive care nurses and physicians
    Jos M Latour
    Division of Pediatric Intensive Care, Department of Pediatrics, Erasmus MC Sophia Children s Hospital, Rotterdam, The Netherlands
    J Crit Care 24:255-66. 2009
    ....
  33. ncbi Parents' Perceptions of Primary Care: measuring parents' experiences of pediatric primary care quality
    M Seid
    Center for Child Health Outcomes, Children s Hospital and Health Center, San Diego, California, USA
    Pediatrics 108:264-70. 2001
    ....
  34. ncbi Front-of-pack nutrition labelling: testing effectiveness of different nutrition labelling formats front-of-pack in four European countries
    Gerda I J Feunekes
    Unilever Food and Health Research Institute, Olivier van Noortlaan 120, 3133 AT Vlaardingen, The Netherlands
    Appetite 50:57-70. 2008
    ..Thus simpler front-of-pack labelling formats seem more appropriate in a shopping environment where quick decisions are made...
  35. ncbi Dimensions of consumer-assessed quality of Medicare managed-care health plans
    A M Zaslavsky
    Department of Health Care Policy, Harvard Medical School, Boston, Massachusetts 02115, USA
    Med Care 38:162-74. 2000
    ..We sought a more parsimonious description of the reports that can be used in analyses of the distribution and correlates of consumer-assessed quality...
  36. ncbi Applying usability testing techniques to improve a health promotion website
    Anetta Hinchliffe
    Faculty of Arts, Health and Sciences, Central Queensland University, Queensland
    Health Promot J Austr 19:29-35. 2008
    ....
  37. ncbi Characteristics of consumer terminology for health information retrieval
    Q Zeng
    Decision Systems Group, Brigham and Women s Hospital, Harvard Medical School, Boston, MA, USA
    Methods Inf Med 41:289-98. 2002
    ..To address this problem, we studied the characteristics of consumer terminology for health information retrieval...
  38. ncbi Public disclosure of comparative clinical performance data: lessons from the Scottish experience
    Russell Mannion
    Centre for Health Economics, University of York, Heslington, York, UK
    J Eval Clin Pract 9:277-86. 2003
    ....
  39. ncbi Teaching evidence-based medicine: should we be teaching information management instead?
    David C Slawson
    Department of Family Medicine, Box 800729, University of Virginia Health Sciences Center, Charlottesville, VA 22908, USA
    Acad Med 80:685-9. 2005
    ..This teaching of information management skills will prepare students and residents for a practice of medicine that requires lifelong learning...
  40. pmc Tobacco industry control of menthol in cigarettes and targeting of adolescents and young adults
    Jennifer M Kreslake
    Tobacco Control Research Program, Division of Public Health Practice, Harvard School of Public Health, 401 Park Dr, Boston, MA 02215, USA harvard edu
    Am J Public Health 98:1685-92. 2008
    ..We examined whether tobacco manufacturers manipulate the menthol content of cigarettes in an effort to target adolescents and young adults...
  41. ncbi Health plan switching among members of the Federal Employees Health Benefits Program
    Adam Atherly
    Department of Health Policy and Management, Rollins School of Public Health, Emory University, 1518 Clifton Road, NE, Atlanta, GA 30322, USA
    Inquiry 42:255-65. 2005
    ..Those who do switch plans are likely to switch to a different plan in the same sector...
  42. ncbi Consumer satisfaction with inpatient psychiatric treatment among persons with severe mental illness
    Ann Hackman
    Department of Psychiatry, University of Maryland, 630 W Fayette Street, 4th Floor, Baltimore, MD 21201, USA
    Community Ment Health J 43:551-64. 2007
    b>Consumer satisfaction with inpatient care is an important component of quality of care and a recovery-oriented system of care...
  43. pmc The effect of benefits, premiums, and health risk on health plan choice in the Medicare program
    Adam Atherly
    Department of Health Policy and Management, Emory University, Atlanta, GA 30322, USA
    Health Serv Res 39:847-64. 2004
    ..To estimate the effect of Medicare+Choice (M+C) plan premiums and benefits and individual beneficiary characteristics on the probability of enrollment in a Medicare+Choice plan...
  44. pmc Race/ethnicity, language, and patients' assessments of care in Medicaid managed care
    Robert Weech-Maldonado
    Department of Health Policy and Administration, Pennsylvania State University, University Park 16801, USA
    Health Serv Res 38:789-808. 2003
    ..The purpose of this study was to examine whether consumer reports and ratings of care in Medicaid managed care vary by race/ethnicity and language...
  45. ncbi Adult learning models for large-group continuing medical education activities
    Mark B Stephens
    Department of Family Medicine, Uniformed Services University, Bethesda, MD 20814, USA
    Fam Med 43:334-7. 2011
    ..Despite evidence suggesting that other learning modalities are more effective, large-group continuing medical education (CME) activities continue to be predominantly lecture based...
  46. pmc Dutch healthcare reform: did it result in performance improvement of health plans? A comparison of consumer experiences over time
    Michelle Hendriks
    NIVEL Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    BMC Health Serv Res 9:167. 2009
    ..We examined whether the introduction of managed competition in the Dutch healthcare system along with public reporting of quality information was associated with performance improvement in health plans...
  47. ncbi Employee responses to health insurance premium increases
    Dana P Goldman
    RAND, Santa Monica, Calif 90407 2138, USA
    Am J Manag Care 10:41-7. 2004
    ..To determine the sensitivity of employees' health insurance decisions--including the decision to not choose health maintenance organization or fee-for-service coverage--during periods of rapidly escalating healthcare costs...
  48. pmc Assisting consumer health information retrieval with query recommendations
    Qing T Zeng
    Department of Radiology, Decision Systems Group, Thorn 309, Brigham and Women s Hospital, Harvard Medical School, 75 Francis St, Boston, MA 02115, USA
    J Am Med Inform Assoc 13:80-90. 2006
    ..We have developed and evaluated a tool to assist people in health-related query formation...
  49. pmc Beneficiary reported experience and voluntary disenrollment in Medicare managed care
    Terry R Lied
    Health Care Financ Rev 25:55-66. 2003
    ..The results demonstrate that voluntary disenrollment rates are strongly related to direct measures of patient experiences with care and are an important complement to other measures of health plan performance...
  50. ncbi The menthol smoker: tobacco industry research on consumer sensory perception of menthol cigarettes and its role in smoking behavior
    Jennifer M Kreslake
    Harvard School of Public Health, Division of Public Health Practice Boston, MA 02215, USA
    Nicotine Tob Res 10:705-15. 2008
    ..Future research measuring smoking behavior and evaluating cessation outcomes of menthol smokers should consider the duration of menthol use and differentiate smokers according to their reasons for using menthols...
  51. ncbi Consumer choice in Dutch health insurance after reform
    Hans Maarse
    Department Health Organisation, Policy and Economics, University of Maastricht, Netherlands
    Health Care Anal 14:37-49. 2006
    ..A critical analysis of its impact demonstrates that these expectations may not become true and that enhanced consumer choice should not be perceived as the 'magic bullet' for many problems in health care...
  52. ncbi Functional foods: health claim-food product compatibility and the impact of health claim framing on consumer evaluation
    Ellen van Kleef
    Marketing and Consumer Behaviour Group, Department of Social Sciences, Wageningen University, Hollandseweg 1, 6706 KN Wageningen, The Netherlands
    Appetite 44:299-308. 2005
    ..No strong effects for consumers' regulatory focus were found. Underlying mechanisms of these effects and their implications for the development of functional foods are discussed...
  53. pmc An observational study of consumers' accessing of nutrition information in chain restaurants
    Christina A Roberto
    Department of Psychology, Yale University, Box 208205, New Haven, CT 06520, USA
    Am J Public Health 99:820-1. 2009
    ..This very small percentage suggests that such information should be more prominently displayed, such as on restaurant menu boards, to help customers make informed decisions...
  54. ncbi Consumer mobility in social health insurance markets : a five-country comparison
    Trea Laske-Aldershof
    Institute of Health Policy and Management, Erasmus University Medical Centre, Rotterdam, The Netherlands
    Appl Health Econ Health Policy 3:229-41. 2004
    ..Given low switching rates in Israel and Belgium, improving risk adjustment is less urgent, but still required in the long run...
  55. ncbi Medical acupuncture in Germany: patterns of consumerism among physicians and patients
    Robert Frank
    Sociology Department, University of Bielefeld, Germany
    Sociol Health Illn 26:351-72. 2004
    ..From the patients' perspectives, a passive rather than active form of consumerism emerges, involving ideas on medical services that closely correspond to classical modernity...
  56. pmc The role of user input in shaping online information from the National Cancer Institute
    Lakshmi M Grama
    6116 Executive Blvd, Rm 3121, Rockville, MD 20852, USA
    J Med Internet Res 7:e25. 2005
    ..Also highlighted are some of the many enhancements that have been made to NCI's online cancer information products based on user input...
  57. pmc Trusted online sources of health information: differences in demographics, health beliefs, and health-information orientation
    Mohan Dutta-Bergman
    Department of Communication, Purdue University, West Lafayette, IN 47906, USA
    J Med Internet Res 5:e21. 2003
    ..In spite of the growing concern over online health information sources, existing research reveals a lacuna in the realm of consumer evaluations of trustworthiness of different health information sources on the Internet...
  58. ncbi Beyond the five-user assumption: benefits of increased sample sizes in usability testing
    Laura Faulkner
    Applied Research Laboratories, University of Texas, Austin, Texas 78713 8029, USA
    Behav Res Methods Instrum Comput 35:379-83. 2003
    ..Some of the randomly selected sets of 5 participants found 99% of the problems; other sets found only 55%. With 10 users, the lowest percentage of problems revealed by any one set was increased to 80%, and with 20 users, to 95%...
  59. ncbi A questionnaire to measure satisfaction with community services for informal carers of stroke patients: construction and initial piloting
    Chantal Simon
    Department of Primary Medical Care, University of Southampton, Aldermoor Health Centre, Aldermoor Close, Southampton, UK
    Health Soc Care Community 11:129-37. 2003
    ..These factors have marked similarities to those found in the field of patient satisfaction with community services...
  60. ncbi Preferred providers and the credible commitment problem in health insurance: first experiences with the implementation of managed competition in the Dutch health care system
    Lieke H H M Boonen
    Institute of Health Policy and Management, Erasmus University Rotterdam, The Netherlands
    Health Econ Policy Law 6:219-35. 2011
    ..Since consumers are quite sensitive to differences in provider quality, more reliable information about provider quality is required to reduce the credible-commitment problem...
  61. ncbi Effect of premium, copayments, and health status on the choice of health plans
    James M Naessens
    Division of Health Care Policy and Research, Department of Health Sciences Research, Mayo Clinic, Rochester, Minnesota 55902, USA
    Med Care 46:1033-40. 2008
    ..Explore effects of comorbidity and prior health care utilization on choice of employee health plans with different levels of cost sharing...
  62. ncbi Lousy report card? Most consumers don't pay attention
    Mark Hochhauser
    Manag Care Q 11:28-9. 2003
  63. pmc The Dutch health insurance reform: switching between insurers, a comparison between the general population and the chronically ill and disabled
    Judith D de Jong
    NIVEL Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands
    BMC Health Serv Res 8:58. 2008
    ..Internationally, the Dutch changes are under the attention of both policy makers and researchers. Questions answered in this article relate to switching behaviour, reasons for switching, and differences between population categories...
  64. pmc Marketing of menthol cigarettes and consumer perceptions: a review of tobacco industry documents
    Stacey J Anderson
    Department of Social and Behavioral Sciences, Box 0612, University of California, San Francisco, CA 94143 0612, USA
    Tob Control 20:ii20-8. 2011
    ..To examine tobacco industry marketing of menthol cigarettes and to determine what the tobacco industry knew about consumer perceptions of menthol...
  65. ncbi Service preferences among family caregivers of the terminally ill
    Kevin Brazil
    Department of Clinical Epidemiology and Biostatistics, McMaster University, Hamilton, Ontario, Canada
    J Palliat Med 8:69-78. 2005
    ..In this report, we describe service preferences among informal caregivers of the terminally ill...
  66. ncbi Acceptability and feasibility of an interactive computer-tailored fat intake intervention in Belgium
    Corneel Vandelanotte
    Department of Movement and Sport Sciences, Faculty of Medicine and Health Sciences, Ghent University, Belgium
    Health Promot Int 19:463-70. 2004
    ..These results suggest that the computer-tailored intervention is an acceptable and feasible tool for reducing fat intake in a general population in Belgium...
  67. pmc A nicotine delivery device without the nicotine? Tobacco industry development of low nicotine cigarettes
    J Dunsby
    Center for Tobacco Control Research and Education, University of California, San Francisco, USA
    Tob Control 13:362-9. 2004
    ..The US Congress has been considering legislation authorising the Food and Drug Administration (FDA) to regulate tobacco products...
  68. pmc Menthol's potential effects on nicotine dependence: a tobacco industry perspective
    Valerie B Yerger
    Department of Social and Behavioral Sciences, Box 0612, University of California, San Francisco, San Francisco, CA 94143 0612, USA
    Tob Control 20:ii29-36. 2011
    ..To examine what the tobacco industry knows about the potential effects menthol may have on nicotine dependence...
  69. ncbi The Swiss health system: regulated competition without managed care
    Uwe E Reinhardt
    Department of Economics and Woodrow Wilson School of Public and International Affairs, Princeton University, Princeton, NJ 08540, USA
    JAMA 292:1227-31. 2004
  70. ncbi Preferences of the elderly and their primary family caregivers in the arrangement of long-term care
    Yun Chang Wang
    School of Public Health, National Defense Medical Center, Taipei, Taiwan
    J Formos Med Assoc 103:533-9. 2004
    ..This study examined the preferences of the elderly and their primary family caregivers in long-term care arrangements...
  71. ncbi Community pharmacy contribution to weight management: identifying opportunities
    Janet Krska
    School of Pharmacy and Biomolecular Sciences, Liverpool John Moores University, Liverpool, UK
    Int J Pharm Pract 18:7-12. 2010
    ..The aim of the study was to determine the public's views on weight-management services, including pharmacies as a potential venue, and the extent of current pharmacy involvement in weight management...
  72. ncbi [Assessment of patient satisfaction in geriatric hospitals: a methodological pilot study]
    Jean Pierre Huber
    Zentrum für Geriatrie und Rehabilitation, Bürgerspital, Rorschacherstrasse 94, 9000 St Gallen, Schweiz
    Z Gerontol Geriatr 41:124-31. 2008
    ..Overall, patients were satisfied with all medical services in the participating hospitals. In contrast, satisfaction was low in family members regarding the quality of information flow between family members and physicians or nurses...
  73. ncbi Voluntary disenrollment from Medicare advantage plans: valuable signals of market performance
    Lee R Mobley
    Research Triangle International, Research Triangle Park, NC 27709, USA
    Am J Manag Care 13:677-84. 2007
    ..To examine 2000-2005 trends in the reasons Medicare beneficiaries gave for disenrolling from their Medicare Advantage (MA) plans...
  74. ncbi Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study
    Jos M Latour
    Department of Pediatrics, Division of Pediatric Intensive Care, Erasmus MC Sophia Children s Hospital, PO Box 2060, 3000 CB Rotterdam, The Netherlands
    Intensive Care Med 35:1082-9. 2009
    ..To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument...
  75. pmc Consumer satisfaction with occupational health services: should it be measured?
    J Verbeek
    Coronel Institute for Occupational and Environmental Health, Academic Medical Center, Amsterdam Center for Research of Health and Healthcare, University of Amsterdam, PO Box 22700, 1100 DE Amsterdam, The Netherlands
    Occup Environ Med 58:272-8. 2001
    To find answers in the literature to the questions if, why, and how consumer satisfaction with occupational health services (OHSs) should be measured.
  76. ncbi Dutch psychogeriatric day-care centers: a qualitative study of the needs and wishes of carers
    Jeltsje D de Jong
    Nursing Home Vierackers, Mental Health Center Drenthe, Assen, The Netherlands
    Int Psychogeriatr 21:268-77. 2009
    ..This study addresses the needs and wishes of informal caregivers when providing skilled psychogeriatric day-care in the Netherlands...
  77. ncbi [Expectations of relatives concerning palliative home care]
    Christoph H R Wiese
    Ordinarius Anaesthesiologie, Universitätsklinik Regensburg, Gottingen
    Pflege Z 62:92-6. 2009
    ..Palliative home care gains in importance in Germany. In addition to administering pain and symptom control for patients a "Palliative Care Team" (PCT) tries to address the patients' psychosocial and spiritual needs...
  78. ncbi Consumer satisfaction with community pharmacies in Warri, Nigeria
    Azuka C Oparah
    Department of Clinical Pharmacy and Pharmacy Practice, University of Benin, PMB 1154, Benin City, Nigeria
    Res Social Adm Pharm 2:499-511. 2006
    b>Consumer satisfaction is likely to affect the image of the pharmacist and pharmacy profession. Efforts should not only be made to track consumer satisfaction with pharmacy services but also to improve it where needed.
  79. pmc Ambulatory teaching: do approaches to learning predict the site and preceptor characteristics valued by clerks and residents in the ambulatory setting?
    M Dianne Delva
    Department of Family Medicine, Queen s University, Kingston, Ontario, Canada
    BMC Med Educ 5:35. 2005
    ..In this study we determined how the approaches to learning of clerks and residents predicted the valued site and preceptor characteristics in the ambulatory setting...
  80. ncbi Rolling down the runway: the challenges ahead for quality report cards
    A M Epstein
    Department of Health Policy and Management, Harvard School of Public Health, Brigham and Women s Hospital, Boston, MA 02115, USA
    JAMA 279:1691-6. 1998
    ..Most of all, we need to find better ways to use quality reporting to empower purchasers and consumers and improve quality of care...
  81. ncbi How can the Internet help parents of children with rare neurologic disorders?
    Helen Leonard
    Telethon Institute for Child Health Research and Centre for Child Health Research, The University of Western Australia, West Perth, Australia
    J Child Neurol 19:902-7. 2004
    ..Their impact and influence warrant attention from health professionals, including neurologists...
  82. ncbi Exploring e-Health usage and interest among cancer information service users: the need for personalized interactions and multiple channels remains
    Mary Anne Bright
    Office of Cancer Information Service, National Cancer Institute, National Institutes of Health, Bethesda, Maryland 20892 8322, USA
    J Health Commun 10:35-52. 2005
    ..A crucial question is how best to harness and integrate these new technologies within the current generation of mediated health information systems...
  83. ncbi Driven to distress. Medical groups fret over expected billing challenges as more companies steer employees to consumer-driven health plants
    Michael Romano
    Mod Healthc 36:28-30. 2006
  84. ncbi Clinical outcome, consumer satisfaction, and ad hoc ratings of improvement in children's mental health
    W Lambert
    Center for Mental Health Policy, Vanderbilt University, Nashville, Tennessee 37212, USA
    J Consult Clin Psychol 66:270-9. 1998
    Mental health clinics and managed care organizations assess treatment effectiveness with consumer satisfaction measures and ad hoc measures of improvement obtained from a single informant; some of these measures are as simple as asking ..
  85. ncbi It isn't just about choice: the potential of a public performance report to affect the public image of hospitals
    Judith H Hibbard
    University of Oregon, Eugene, OR 97403 1209, USA
    Med Care Res Rev 62:358-71. 2005
    ..The findings show that the report did influence consumer views about the quality of individual hospitals in the community 2 to 4 months after the release of the report...
  86. pmc Medical Students' and Residents' preferred site characteristics and preceptor behaviours for learning in the ambulatory setting: a cross-sectional survey
    Karen W Schultz
    Department of Family Medicine, Queen s University, Kingston, ON, Canada, K7L 5E9
    BMC Med Educ 4:12. 2004
    ..This study looks to identify if gender, school, level of training, or specialty affects learner's (final year medical students and residents) preferred site characteristics and preceptor behaviours for learning in the ambulatory setting...
  87. ncbi Monitoring consumer satisfaction with inpatient service delivery: the Inpatient Evaluation of Service Questionnaire
    Thomas Meehan
    Department of Psychiatry, University of Queensland and Service Evaluation, and Research Unit, Wolston Park Hospital, Wacol, Australia
    Aust N Z J Psychiatry 36:807-11. 2002
    To report on the development, testing and psychometric properties of a brief consumer satisfaction measure for use with psychiatric inpatients.
  88. ncbi Comparison of health state utilities using community and patient preference weights derived from a survey of patients with HIV/AIDS
    Bruce R Schackman
    Center for Risk Analysis, Department of Health Policy and Management, Harvard School of Public Health, Boston, Massachusetts, USA
    Med Decis Making 22:27-38. 2002
    ....
  89. ncbi Switching costs, price sensitivity and health plan choice
    Bruce A Strombom
    Analysis Group Economics Inc, Los Angelus, CA 90017, USA
    J Health Econ 21:89-116. 2002
    ..Simulations combining our results with actuarial data illustrate the cost implications of risk-related differences in price elasticity...
  90. pmc Evidence-based patient choice and consumer health informatics in the Internet age
    G Eysenbach
    Research Unit for Cybermedicine and eHealth Department of Clinical Social Medicine, University of Heidelberg, Heidelberg, 69115, Germany
    J Med Internet Res 3:E19. 2001
    ....
  91. ncbi Computer-mediated support group use among parents of children with cancer--an exploratory study
    H R Han
    University of Maryland School of Nursing, Baltimore, MD, USA
    Comput Nurs 19:27-33. 2001
    ..There are certain advantages and disadvantages of computer group use that need to be recognized and addressed by health professionals and users...
  92. pmc Workforce issues and consumer satisfaction in Medicaid personal assistance services
    Wayne L Anderson
    RTI International, Research Triangle Park, NC 27709 2194, USA
    Health Care Financ Rev 28:87-101. 2006
    ..Medicaid-financed home and community-based services (HCBS) to assess the effect of workforce issues on consumer satisfaction. We found that recruitment problems had very strong negative and significant effects on consumer ..
  93. ncbi Care-as-service, care-as-relating, care-as-comfort: understanding nursing home residents' definitions of quality
    B J Bowers
    School of Nursing, University of Wisconsin Madison, K6 328 Clinical Science Center, 600 Highland Avenue, Madison, WI 53792, USA
    Gerontologist 41:539-45. 2001
    ..This study explored how nursing home residents define quality of care...
  94. ncbi Federal and state nursing facility websites: just what the consumer needs?
    Charlene Harrington
    Department of Social and Behavioral Sciences, University of California San Francisco, San Francisco, Calif 94118, USA
    Am J Med Qual 18:21-37. 2003
    ..Although many states are making progress toward providing consumers with information, there are gaps that exist, which if filled, could provide consumers with a better tool for facility selection and monitoring the quality of care...
  95. ncbi Quality of internet access: barrier behind internet use statistics
    Harvey Skinner
    Department of Public Health Sciences, Faculty of Medicine, University of Toronto, McMurrich Building, Ont, M5S 1A8 Toronto, Canada
    Soc Sci Med 57:875-80. 2003
    ..This is imperative for addressing the digital divide affecting populations both within countries and globally between countries...
  96. pmc Effects of scanning and eliminating paper-based medical records on hospital physicians' clinical work practice
    Hallvard Laerum
    INM, Faculty of Medicine, NTNU, Trondheim, Norway
    J Am Med Inform Assoc 10:588-95. 2003
    ..The authors have evaluated the physicians' clinical work practices and attitudes toward a system in a hospital that has eliminated the paper-based counterpart using scanning technology...
  97. pmc How do consumers search for and appraise information on medicines on the Internet? A qualitative study using focus groups
    Geraldine Peterson
    Faculty of Pharmacy, Pharmacy Building A15, The University of Sydney, NSW 2006, Australia
    J Med Internet Res 5:e33. 2003
    ..The way consumers choose and evaluate information on medicines on the Internet is important because it has been shown that written information on medicines can influence consumer attitudes to and use of medicines...
  98. pmc A clinical informaticist to support primary care decision making
    D A Swinglehurst
    Imperial College, London, UK
    Qual Health Care 10:245-9. 2001
    ..To develop and evaluate an information service in which a "clinical informaticist" (a GP with training in evidence-based medicine) provided evidence-based answers to questions posed by GPs and nurse practitioners...
  99. ncbi Discourse analysis of computer-mediated conferencing in World Wide Web-based continuing medical education
    Vernon Curran
    Centre for Collaborative Health Professional Education, Faculty of Medicine, Memorial University of Newfoundland, St John s, NF A1B 3V6
    J Contin Educ Health Prof 23:229-38. 2003
    ....
  100. pmc Analysis of user messages to MedlinePlus.gov
    Naomi Miller
    Consumer Health Information, Public Services Division, National Library of Medicine, 8600 Rockville Pike, Bethesda, MD 20894, USA
    J Med Libr Assoc 95:81-3. 2007
  101. ncbi Revisiting the axiom of completeness in health care
    Mandy Ryan
    Health Economics Research Unit, University of Aberdeen, Foresterhill Aberdeen, Scotland, UK
    Health Econ 12:295-307. 2003
    ..The results do not provide sufficient evidence to support this hypothesis. However, further research is required before these results are generalised...

Research Grants64

  1. Reducing HIV Risk in Adult Women with Intellectual Disabilities
    JENNIFER J WELLS; Fiscal Year: 2012
    ..transmission and avoidance of HIV, HIV testing, and condom use, and that they rate it highly on essential consumer satisfaction factors...
  2. Alcohol Servers Applying Psychology
    ADAM JOHN WENDT; Fiscal Year: 2011
    ..pre-post surveys of knowledge, skills, self-efficacy, behavioral intention, technology acceptance, and consumer satisfaction, as well as pre-post and follow-up observations in 43 establishments...
  3. HIV/AIDS Prevention for Men with Intellectual Disabilities
    JENNIFER J WELLS; Fiscal Year: 2010
    ..the transmission and avoidance of HIV/AIDS, and condom use, and that they rate it highly on essential consumer satisfaction factors...
  4. Live Smart Live Safe: HIV Prevention for Youth with Intellectual Disabilities
    JENNIFER J WELLS; Fiscal Year: 2013
    ..teachers, and service providers (n=15) will review the program to provide feedback on six areas of consumer satisfaction: ease of use, usefulness, interest, comprehensibility, acceptability, and persuasiveness...
  5. Increasing Physician Use of Exercise for Treating Osteoarthritis of the Knee
    Herbert H Severson; Fiscal Year: 2010
    ..Follow-up measures of consumer satisfaction, self-efficacy, and use of the program will be gained from these 40 patients through self-reports and ..
  6. Enhancing Fathers'Ability to Support their Preschool Child
    Anil Chacko; Fiscal Year: 2011
    ..outcomes as well as measures of engagement (attendance, dropout from treatment, homework compliance, and consumer satisfaction)...
  7. Online Training Program for Parents of Children with Autism Spectrum Disorder
    RUTH A FALCO; Fiscal Year: 2012
    ..Finally, post-test evaluation of consumer satisfaction and recommendations for modifications to the program will be collected from participants.
  8. Meditation Interventions for Treatment of PTSD in Veterans
    Kelvin O Lim; Fiscal Year: 2013
    ..Exploratory Aims: 1. To evaluate rates of drop-out, compliance, and consumer satisfaction with MBSR. 2...
  9. Interactive Multimedia Training Program for the Berkeley Puppet Interview
    DANIEL contact TREMONTI; Fiscal Year: 2010
    ..The BPI-OTP prototype will be assessed for general usability, consumer satisfaction, knowledge gained, interviewing competence, and self-efficacy with the BPI method by evaluating its use ..
  10. Internet Delivery of Animated Rehabilitation Exercises
    John Beaulieu; Fiscal Year: 2009
    ..and post measures of exercise performance, attitudes, behavioral intentions, self-efficacy, compliance and consumer satisfaction. Therapist will also provide evaluative data on the program design and functionality...
  11. Online vs Staff Delivery: Child &Family Outcomes, Value Analysis, Satisfaction
    Ronald J Prinz; Fiscal Year: 2013
    ..provider and participant expenses as well as pre-implementation and implementation phases;(3) to assess consumer satisfaction for the online intervention in comparison to the other intervention, as well as detailed consumer ..
  12. Stage II Research on Outpatient Treatment for Adolescents with Comorbidity
    Ashli J Sheidow; Fiscal Year: 2013
    ..outcomes will be evaluated: drug use; mental health;behavioral, school, peer, and family functioning;and consumer satisfaction. In addition to providing a strong test of treatment efficacy, the proposed project will leverage the data ..
  13. PrePARApro: Training for Bilingual Latino Paraprofessionals.
    CLAUDIA G VINCENT; Fiscal Year: 2013
    ..Additionally, post-test evaluation of consumer satisfaction and recommendations for modifications to the program will be collected...
  14. Finding Strength in Culture: A Video Series for American Indian Parents
    Betsy Davis; Fiscal Year: 2009
    ..one historical trauma video;and 3) evaluate the videos on knowledge acquisition, motivation and emotion, consumer satisfaction, and usability/value...
  15. INTERACTIVE DENTAL EDUCATION IN TOBACCO CESSATION
    Herbert Severson; Fiscal Year: 2000
    ..will be evaluated using a pre-/post-assessment of students' attitudes, knowledge, perceived barriers, and consumer satisfaction. Phase II goals are to revise the program based on the pilot evaluation and feedback from focus groups of ..
  16. Quality Community Services for Adolescent Drug Abuse
    Aaron Hogue; Fiscal Year: 2010
    ..The secondary aims are to compare cost effectiveness, services utilization, and consumer satisfaction in FBEI versus SAU...
  17. Substance Use Prevention Media Literacy High School Curriculum
    JANIS KUPERSMIDT; Fiscal Year: 2009
    ..b>Consumer satisfaction ratings from the teenage focus group participants, expert reviewers, and the pilot teacher were extremely ..
  18. A Pediatrics-Based Intervention for Young Children at Risk for ADHD or ODD
    Ellen Perrin; Fiscal Year: 2010
    ..we will assess a) severity of primary symptoms;b) functional status/impairment;c) environmental context;d) consumer satisfaction;and e) service use/costs...
  19. Interactive Multimedia Training for First Steps to Success
    Herbert H Severson; Fiscal Year: 2012
    ..The training program will be assessed for general usability, consumer satisfaction, knowledge gained and self-efficacy, by having 40 new coaches from eight school districts trained using ..
  20. Community Prevention of Child Maltreatment
    Kenneth A Dodge; Fiscal Year: 2013
    ..assessment of risk factors, successful connection of families with community services, and high family- consumer satisfaction. At age 6 months, intent-to-treat analyses indicate positive impact of random assignment to DC on receipt ..
  21. Interactive Smokeless Tobacco Cessation for Adolescents
    Herbert Severson; Fiscal Year: 2002
    ..evaluated using a comparison of pre and post assessment of attitudes, knowledge, perceived barriers, and consumer satisfaction measures...
  22. Training for Treatment of Adolescent Depression
    Paul Rohde; Fiscal Year: 2004
    ..students' and mental health professionals' attitudes, knowledge, intent to use, perceived barriers, and consumer satisfaction both pre and post use of the interactive program presented via CD-ROM...
  23. Reducing HIV Risk in Adult Women with Intellectual Disabilities
    Jennifer Wells; Fiscal Year: 2007
    ..the transmission and avoidance of HIV/AIDS, HIV/AIDS testing, and that they rate it highly on essential consumer satisfaction factors...
  24. A Chronic Grief Intervention for Alzheimer's Cargivers
    Olimpia Paun; Fiscal Year: 2009
    ..of implementing the CGMI including recruitment, attendance at group sessions, intervention delivery, and consumer satisfaction, 2) evaluate the effects of the intervention on spouses'knowledge and skill and their chronic grief ..
  25. Mentoring Central: Mobile and Web Training for Mentees and their Caregivers
    REBECCA LYNN STELTER; Fiscal Year: 2013
    ..Evaluation study with five mentee/caregiver dyads will provide feedback on program usability and consumer satisfaction. Finally, a Feasibility Study will be conducted to examine the short-term effectiveness of the training ..
  26. PATTERNS AND OUTCOMES OF CARE FOR MEDICAID MENTALLY ILL
    Donald Steinwachs; Fiscal Year: 2001
    ..including changes in treatment, usual provider, living arrangements, and informal care; and (3) to examine consumer satisfaction with access, service, providers, and the quality of care received under managed care and indentify factors ..
  27. MST VS HOSPITALIZATION--2 YEAR FOLLOW UP FOR OUTCOMES
    SCOTT HENGGELER; Fiscal Year: 2000
    ..youth externalizing symptoms, improved family relations, increased school attendance, and produced high consumer satisfaction and post-treatment...
  28. Interactive Tobacco Cessation for College Students
    Herbert Severson; Fiscal Year: 2004
    ..of attitudes, knowledge, perceived risk, intentions to continue, decrease or quit using tobacco, and consumer satisfaction. Phase II goals will be to expand and revise the program based on the Phase I evaluation and user feedback...
  29. CBT/Comorbid Anxiety Disorders/Children/Asperger Syndro*
    Jeffrey Wood; Fiscal Year: 2005
    ..Treatment acceptability and consumer satisfaction will be assessed at posttreatment, providing guidance on the extent to which the manual will need to be ..
  30. Improving Access to Early Parent Education and Support
    CAROL METZLER; Fiscal Year: 2006
    ..We will evaluate the feasibility (i.e. efficacy, consumer satisfaction, and usage) of this program in a randomized controlled trial with 80 mothers of first-born infants...
  31. Partnering with Patients to Find Adverse Events
    SAUL WEINGART; Fiscal Year: 2005
    ..The third project focuses on the hospital, rather than on the patient, as a unit of analysis. It links consumer satisfaction surveys with complication rates identified by computerized screening of administrative data...
  32. Enhancing Juvenile Drug Court Outcomes with EBPs
    Scott W Henggeler; Fiscal Year: 2011
    ..g., feasibility, implementation fidelity, retention and completion rates, consumer satisfaction, cost estimates) effects of implementing the intervention protocols in six juvenile drug courts...
  33. IVES: On-going Positive Behavior Support for Teachers
    MICHELLE JENSEN; Fiscal Year: 2006
    ..randomized, treatment-control group, pre-post test design with 100 teachers from distinct schools, and c) consumer satisfaction and use patterns of participants in the treatment group...
  34. HELPING DUAL DIAGNOSED HOMELESS PEOPLE
    Gary Morse; Fiscal Year: 2000
    ..Outcome variables include days in stable housing, psychiatric symptoms, substance abuse, and consumer satisfaction. The third objective is to conduct a process evaluation...
  35. Disseminating a Model Intervention to Promote Improved ADHD Care in the Community
    JEFF EPSTEIN; Fiscal Year: 2009
    ..intervention to make it transportable and then evaluate this version in terms of effectiveness, consumer satisfaction, and costs....
  36. COMMUNITY LTC SERVICE AND OUTCOMES--BURDEN OF DEPRESSION
    Nancy Morrow Howell; Fiscal Year: 2003
    ..Outcomes of CLTC (maintenance in community care, quality of life, life satisfaction, and consumer satisfaction with home care) at six months and one year will be compared for depressed and non-depressed clients to ..
  37. MEASURING OUTCOMES OF YOUTH MENTAL HEALTH SERVICES
    Ann Garland; Fiscal Year: 2002
    ..program evaluation research, service utilization, psychiatric assessment of children and youth, and consumer satisfaction provides an excellent foundation for this work...
  38. Autism Education and Treatment with PowerPoint Software
    Robert Stromer; Fiscal Year: 2004
    ..resulting from how-to training in PowerPoint(R) activity schedules (with multiple baseline designs and consumer satisfaction survey)...
  39. Substance Abuse Prevention Media Literacy Curriculum
    JANIS KUPERSMIDT; Fiscal Year: 2006
    ..b>Consumer satisfaction ratings from both the educators and children were extremely positive suggesting that the prototype of the ..
  40. Interactive Multimedia Training Program for First Steps to Success Intervention
    John Seeley; Fiscal Year: 2009
    ..The prototype DVD-ROM training program will be assessed for general usability, consumer satisfaction, knowledge gained, and self- efficacy regarding FSS implementation by evaluating its use with 40 school ..
  41. COST EFFECTIVENESS OF CASE MANAGEMENT FOR THE HOMELESS
    Gary Morse; Fiscal Year: 1992
    ..health, economic status, social relations, independent living skills, substance abuse, quality of life, and consumer satisfaction. Process variables include treatment implementation, service utilization, and client stall relationship.
  42. Achieving Physical Activity Guidelines Through an Enhanced Print Intervention
    Bess Marcus; Fiscal Year: 2009
    ..of 129 minutes at 6 months and 167 minutes at 12 months (significant increases relative to controls), consumer satisfaction data revealed that participants found the program to be acceptable, and 87 percent of participants ..
  43. Computerized Assessment of Social Information Processing
    JANIS KUPERSMIDT; Fiscal Year: 2006
    ..Data on the norms, reliability, concurrent criterion validity, and consumer satisfaction of the measure will be collected and analyzed. [unreadable] [unreadable] [unreadable]
  44. WeBREATHe: Web-Based Respiratory Education About Tobacco and Health
    Judith Gordon; Fiscal Year: 2006
    ..of respiratory therapists' and nurses' attitudes, knowledge, perceived barriers, and consumer satisfaction. Our team has extensive experience in developing tobacco education for health care workers, producing ..
  45. AOD RELATED HIV INTERVENTIONS WITH ADOLESCENT OFFENDERS
    Ronald Braithwaite; Fiscal Year: 2001
    ..g., number of sessions received, consumer satisfaction). These aims will be evaluated by comparing youth across three participant conditions...
  46. EARLY INTERVENTION FOR ANTISOCIAL BEHAVIOR IN CHILDREN
    RONALD PRINZ; Fiscal Year: 1991
    ..code (Therapy Process Code) to assess parental resistance and therapist behaviors, parental measures of consumer satisfaction, and participation variables pertaining to completion of therapy assignments, appointments kept, and ..
  47. Interactive CD-ROM for Coping with Breast Cancer
    Karyn Angell; Fiscal Year: 2007
    ..e., cortisol), breast cancer disease outcomes (i.e., recurrence), and consumer satisfaction. The products will be marketed to cancer treatment centers, independent oncology health care providers, ..
  48. Computer-Assisted Tobacco Prevention for Adolescents
    Herbert Severson; Fiscal Year: 2003
    ..using a pre and post assessment of attitudes, knowledge, perceived risk, intentions to use tobacco, and consumer satisfaction. Phase II goals will be to revise the program based on the Phase I evaluation and user feedback...
  49. NIDA STRENGTHENING WASHINGTON, DC FAMILIES GRANT
    Karol Kumpfer; Fiscal Year: 2004
    ..Additional health services sub-aim questions will be addressed through analyses of recruitment, attrition, consumer satisfaction, participation variables, and client and trainer characteristics linked to outcomes...
  50. Development of Outpatient MST for Dually Diagnosed Youth
    Ashli Sheidow; Fiscal Year: 2005
    ..We hypothesize that youth and families receiving Outpatient MST will experience significantly greater consumer satisfaction than control youth and families who receive usual services.
  51. Internet Delivery of Animated Rehabilitation Exercises
    John Beaulieu; Fiscal Year: 2005
    ..and comparing pre- and post-measures of attitudes, behavioral intentions, self-efficacy, compliance and consumer satisfaction. The goals of Phase II are to revise the program based on Phase I evaluation and feedback from users and ..
  52. Training for Treatment of Adolescent Depression
    Paul Rohde; Fiscal Year: 2007
    ..In an evaluation with 40 mental health clinicians, consumer satisfaction was extremely positive and significant improvements occurred in course-related knowledge, self-efficacy, ..
  53. Autism Treatment The Pivotal Skills Trainer
    Robert Stromer; Fiscal Year: 2004
    ..training and their satisfaction in using the Pivotal Skills Trainer (with pretest-posttest designs and consumer satisfaction surveys)...
  54. FAMILY BASED PREVENTION FOR CHILDREN OF ALCOHOLICS
    Thomas Nochajski; Fiscal Year: 2004
    ..Comprehensive process data (e.g., program fidelity, consumer satisfaction, participation rates, and trainer variables) will be linked to outcome data...
  55. PEER-MEDIATED ACADEMIC INTERVENTION OF ADHD
    George DuPaul; Fiscal Year: 1993
    ..Performance on teacher-made tests of achievement will be evaluated weekly throughout the study. Consumer satisfaction ratings will be completed by the teacher, target student, and peer tutor at the conclusion of the study...
  56. A Tai Chi video program for older adults
    K Fisher; Fiscal Year: 2004
    ..pre - post assessments of attitudes, perceived barriers, movement efficacy, exercise intention, and consumer satisfaction measures...
  57. CULTURAL STRATEGIES FOR PREVENTING CONDUCT PROBLEMS
    STEPHANIE COARD; Fiscal Year: 2004
    ..an assessment battery to evaluate change in key constructs, to assess treatment integrity and to assess consumer satisfaction (Year 1); Phase 2: conduct an open pilot study of the intervention (Year 2); and Phase 3: conduct a ..
  58. VIDEO-BASED SKILLS FOR URBAN FAMILIES
    Kathryn Kavanagh; Fiscal Year: 1990
    ..Subjects will also provide consumer satisfaction ratings. During Phase II, the complete set of 6 parent and 6 adolescent video programs will be developed...
  59. EFFECTIVENESS OF CASE MGMNT FOR HOMELESS ADOLESCENTS
    ANA CAUCE; Fiscal Year: 1992
    ..d) substance abuse; (e) social functioning; (f) school/employment history; (g) quality of life; and (h) consumer satisfaction. (4) Conduct a process evaluation to determine which variable, including program implementation and ..
  60. Internet Savvy Caregiver: Dementia Training and Planner
    Marsha Lewis; Fiscal Year: 2005
    ..The initial formative evaluation will focus on issues of acceptability, usability, and consumer satisfaction. The second formative evaluation will add a component of self-reported effectiveness assessment to the ..
  61. INCIDENT REPORTING IN NURSING HOMES
    Nicholas Castle; Fiscal Year: 2008
    ..This information will further our development of a standardized incident reporting mechanism recommended by the Institute of Medicine and others. [unreadable] [unreadable] [unreadable]..
  62. The Influence of Staff Turnover on Quality
    Nicholas Castle; Fiscal Year: 2007
    ..unreadable] [unreadable] [unreadable]..
  63. EXAMINING NURSING HOME COMPARE
    Nicholas Castle; Fiscal Year: 2005
    ..abstract_text> ..
  64. PROMOTING EVIDENCE-BASED ADHD TREATMENT IN THE COMMUNITY
    JEFF EPSTEIN; Fiscal Year: 2003
    ..The study design will allow for between-groups and within-group comparisons of pediatricians' utilization of the infrastructure, pediatricians' practice behaviors, child outcomes, consumer satisfaction, and costs.