J W Kenagy
Affiliation: Harvard Business School
- Naming, labeling, and packaging of pharmaceuticalsJ W Kenagy
Harvard Business School, Harvard University, Boston, MA, USA
Am J Health Syst Pharm 58:2033-41. 2001..FDA standards do not require application of these principles, the drug industry has struggled with change, and private-sector initiatives have had only limited success...
- What to do when trying harder is not the answerJohn W Kenagy
Kenagy and Associates, Cambridge, MA, USA
Mich Health Hosp 39:48-50. 2003..I talk with many health care senior managers and executives. In their most candid moments, they admit to finding it hard to sleep at night. What's keeping them awake? The overwhelming demands of managing 21st century health care...
- Service quality in health careJ W Kenagy
Harvard Business School, Boston, MA, USA
JAMA 281:661-5. 1999..Second, many other industries in the service sector have taken service quality to a high level, their techniques are readily transferable to health care, and physicians caring for patients can learn from them...
- Disruptive innovation: a new diagnosis for health care's "financial flu"John W Kenagy
University of Washington, USA
Healthc Financ Manage 56:62-6. 2002....