Affiliation: Netherlands Institute for Health Services Research
Country: The Netherlands
- Measuring client experiences in long-term care in the Netherlands: a pilot study with the Consumer Quality Index Long-term CareMattanja Triemstra
NIVEL, Netherlands Institute for Health Services Research, Otterstraat 118 124, 3513 CR Utrecht, The Netherlands
BMC Health Serv Res 10:95. 2010..This study aims to describe the development, testing and optimization of a new standard instrument, the Consumer Quality Index (CQ-index) Long-term Care, for measuring client experiences with long-term care in the Netherlands...