- High-reliability health care: getting there from hereMark R Chassin
The Joint Commission
Milbank Q 91:459-90. 2013..Adapting and applying the lessons of this science to health care offer the promise of enabling hospitals to reach levels of quality and safety that are comparable to those of the best high-reliability organizations...
- Quality of care: how good is good enough?Mark R Chassin
The Joint Commission, 1 Renaissance Boulevard, Oakbrook Terrace, IL 60181, USA
Isr J Health Policy Res 1:4. 2012..Achieving and sustaining levels of safety comparable to, say, commercial aviation will be a long journey for health care--one we should begin promptly.This is a commentary on http://www.ijhpr.org/content/1/1/3/..
- Health policy and racial health disparities. IntroductionMark Chassin
Department of Health Policy, Mount Sinai School of Medicine, New York, NY 10029, USA
Mt Sinai J Med 75:5-6. 2008
- The ongoing quality improvement journey: next stop, high reliabilityMark R Chassin
Joint Commission, Oakbrook Terrace, Illinois, USA
Health Aff (Millwood) 30:559-68. 2011..We review the evolution of quality improvement in US health care and propose a framework that hospitals and other organizations can use to move toward high reliability...