G Ross Baker
Affiliation: University of Toronto
- One size does not fit all: a qualitative content analysis of the importance of existing quality improvement capacity in the implementation of Releasing Time to Care: the Productive Ward™ in Saskatchewan, CanadaJessica Hamilton
Health Quality Council, Saskatchewan, 241 111 Research Drive, Saskatoon S7N 3R2, Saskatchewan, Canada
BMC Health Serv Res 14:642. 2014..Subsequently, a research team was developed to evaluate its impact on the nursing unit environment. We sought to explore the influence of the unit's existing QI capacity on their ability to engage with RTC as a program for continuous QI...
- Strengthening the contribution of quality improvement research to evidence based health careG R Baker
Management and Evaluation, University of Toronto, Toronto, Ontario, Canada M5T 3M6
Qual Saf Health Care 15:150-1. 2006
- Using organizational assessment surveys for improvement in neonatal intensive careG Ross Baker
Department of Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada
Pediatrics 111:e419-25. 2003..Problems with organizational culture, lack of or poor team communications, and conflict are often seen as barriers to improvement efforts...
- The contribution of case study research to knowledge of how to improve quality of careG Ross Baker
Department of Health Policy, Management and Evaluation, University of Toronto, 155 College Street, Toronto, Ontario, Canada M5T 3M6
BMJ Qual Saf 20:i30-5. 2011....
- The Canadian Adverse Events Study: the incidence of adverse events among hospital patients in CanadaG Ross Baker
Department of Health Policy, Management and Evaluation, University of Toronto, McMurrich Building Room 2031, 12 Queen s Park Crescent West, Toronto, Ontario M5S 1A8, Canada
CMAJ 170:1678-86. 2004..AEs are unintended injuries or complications resulting in death, disability or prolonged hospital stay that arise from health care management. We estimated the incidence of AEs among patients in Canadian acute care hospitals...
- Adverse events and patient safety in Canadian health careG Ross Baker
Department of Health Policy, Management and Evaluation, University of Toronto, McMurrich Building Room 2031, 12 Queen s Park Crescent W, Toronto, Ontario M5K 1A8, Canada
CMAJ 170:353-4. 2004
- Adverse events associated with hospitalization or detected through the RAI-HC assessment among Canadian home care clientsDiane Doran
Professor Emeritus, Lawrence S Bloomberg Faculty of Nursing, University of Toronto, Toronto, ON
Healthc Policy 9:76-88. 2013..The purpose of this Canadian study was to investigate AEs in HC, specifically those associated with hospitalization or detected through the Resident Assessment Instrument for Home Care (RAI-HC)...
- Evaluation of a preoperative checklist and team briefing among surgeons, nurses, and anesthesiologists to reduce failures in communicationLorelei Lingard
University of Toronto, 200 Elizabeth St, Eaton South 1 565, Toronto ON M5G 2C4, Canada
Arch Surg 143:12-7; discussion 18. 2008..To assess whether structured team briefings improve operating room communication...
- Preserving professional credibility: grounded theory study of medical trainees' requests for clinical supportTara J T Kennedy
Wilson Centre for Research in Education, Toronto, ON, Canada
BMJ 338:b128. 2009..To develop a conceptual framework of the influences on medical trainees' decisions regarding requests for clinical support from a supervisor...
- Description of the development and validation of the Canadian Paediatric Trigger ToolAnne G Matlow
Department of Paediatrics, Hospital for Sick Children, Toronto, Canada
BMJ Qual Saf 20:416-23. 2011..To describe the process of developing and validating the Canadian Association of Paediatric Health Centres Trigger Tool (CPTT)...
- Reporting natural health product related adverse drug reactions: is it the pharmacist's responsibility?Rishma Walji
Department of Pediatrics, Faculty of Health Sciences, McMaster University, Hamilton, Canada
Int J Pharm Pract 19:383-91. 2011..The objective of this paper is to explore pharmacists' experiences with and responses to receiving or identifying reports of suspected ADRs associated with NHPs from pharmacy customers...
- Learning from near misses: from quick fixes to closing off the Swiss-cheese holesLianne Jeffs
Keenan Research Centre of the Li Ka Shing Knowledge Institute, St Michael s Hospital, Toronto, ON M5B 1W8, Canada
BMJ Qual Saf 21:287-94. 2012..Thus, an exploratory study was conducted to gain insight into the nature of, and contributing factors to, organisational learning from near misses in clinical practice...
- Towards safer interprofessional communication: constructing a model of "utility" from preoperative team briefingsLorelei Lingard
Department of Paediatrics, Wilson Centre for Research in Education, University of Toronto, Toronto, Ontario, Canada
J Interprof Care 20:471-83. 2006....
- Creating reporting and learning cultures in health-care organizationsLianne Jeffs
St Michael s Hosital, Toronto, Ontario
Can Nurse 103:16-7, 27-8. 2007..By enacting these recommendations, nurse leaders can support the analysis and actions necessary to identify improvements that will create safer health-care environments...
- Nurse staffing and system integration and change indicators in acute care hospitals: evidence from a balanced scorecardLinda McGillis Hall
Lawrence S Bloomberg Faculty of Nursing, University of Toronto, Toronto, Ontario, Canada
J Nurs Care Qual 23:242-52. 2008..Nursing care hours were predicted by the hospital type, geographic location, and the system. Both nursing and patient care hours were significantly related to dissemination and benchmarking of clinical data...
- 'It's a cultural expectation...' The pressure on medical trainees to work independently in clinical practiceTara J T Kennedy
Wilson Centre for Research in Education, University Health Network, Ontario, Canada
Med Educ 43:645-53. 2009..This study aimed to develop a theoretical exploration of the pressure on medical trainees to be independent and to generate theory-based approaches to the implications for patient safety of this pressure towards independent working...
- Persistence of unsafe practice in everyday work: an exploration of organizational and psychological factors constraining safety in the operating roomS Espin
Faculty of Community Services, Ryerson University, 350 Victoria Street, Toronto, Canada
Qual Saf Health Care 15:165-70. 2006....
- Adverse events among children in Canadian hospitals: the Canadian Paediatric Adverse Events StudyAnne G Matlow
Department of Pediatrics, University of Toronto, Toronto, Ontario, Canada
CMAJ 184:E709-18. 2012..Limited data are available on adverse events among children admitted to hospital. The Canadian Paediatric Adverse Events Study was done to describe the epidemiology of adverse events among children in hospital in Canada...
- Catching and correcting near misses: the collective vigilance and individual accountability trade-offLianne Patricia Jeffs
St Michael s Li Ka Shing Knowledge Institute, Toronto, Ontario, Canada
J Interprof Care 26:121-6. 2012..Further research is needed to explore in more depth the trade-offs between collective vigilance and individual accountability by relying on others to catch and correct the potentially harmful errors and avert negative outcomes...
- Using SBAR to communicate falls risk and management in inter-professional rehabilitation teamsAngie Andreoli
Toronto Rehabilitation Institute, Toronto Rehab, Toronto, Ontario
Healthc Q 13:94-101. 2010..Suggestions are provided to other organizations considering adopting the SBAR tool within their clinical settings, including the use of an implementation tool kit and video simulation for enhanced uptake...
- Factors influencing perioperative nurses' error reporting preferencesSherry Espin
Ryerson University School of Nursing, Faculty of Community Services, Toronto, Ontario, Canada
AORN J 85:527-43. 2007..Selective error reporting and the reasons for selective reporting have negative implications for patient safety...
- Adverse events among Ontario home care clients associated with emergency room visit or hospitalization: a retrospective cohort studyDiane M Doran
Lawrence S Bloomberg Faculty of Nursing, University of Toronto, 155 College Street, Suite 130, Toronto, ON M5T 1P8, Canada
BMC Health Serv Res 13:227. 2013..The study reports on the incidence of HC adverse events, the magnitude of the events, the types of events that occur, and the consequences experienced by HC clients in the province of Ontario...
- Clinical oversight: conceptualizing the relationship between supervision and safetyTara J T Kennedy
Bloorview Kids Rehab, Toronto, ON, Canada
J Gen Intern Med 22:1080-5. 2007..The effects of increased supervision on patient care and trainee education are not known, primarily because the current multifacted and poorly operationalized concept of clinical supervision limits the potential for evaluation...
- Shared mental models of integrated care: aligning multiple stakeholder perspectivesJenna M Evans
Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, Canada
J Health Organ Manag 26:713-36. 2012..This paper aims to build a framework for exploring and potentially aligning multiple stakeholder perspectives of systems integration...
- Designing effective governance for quality and safety in Canadian healthcareG Ross Baker
Department of Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario
Healthc Q 13:38-45. 2010....
- Achieving clinical improvement: an interdisciplinary interventionDiane M Irvine Doran
Faculty of Nursing, University of Toronto, Ontario
Health Care Manage Rev 27:42-56. 2002..Successful teams were more effective at problem solving, engaged in more functional group interactions, and were more likely to have physician participation...
- Next steps for patient safety in Canadian healthcareG Ross Baker
Department of Health Administration, University of Toronto Toronto, Ontario, Canada
Healthc Pap 5:75-80; discussion 82-4. 2004....
- Effectiveness of an Adapted SBAR Communication Tool for a Rehabilitation SettingKarima Velji
Toronto Rehabilitation Institute, Faculty of Nursing, University of Toronto, Toronto, Ontario
Healthc Q 11:72-9. 2008..There was a positive but not significant impact on patient satisfaction, likely due to a ceiling effect. Improvements were also seen in safety reporting of incidents and near misses across the organization and within the study team...
- Identifying and assessing competencies: a strategy to improve healthcare leadershipG Ross Baker
Department of Health Policy, Management and Evaluation, Faculty of Medicine, University of Toronto and Association of University Programs in Health Administration
Healthc Pap 4:49-58; discussion 88-90. 2003....
- Progressive independence in clinical training: a tradition worth defending?Tara J T Kennedy
Wilson Centre for Research in Education at the University Health Network, 200 Elizabeth Street, Eaton South 1 565, Toronto, Ontario, Canada M5G 2C4
Acad Med 80:S106-11. 2005..This article reviews empirical evidence and theory pertaining to the role of progressive autonomy in clinical learning...
- Nurse staffing and work status in medical, surgical and obstetrical units in Ontario teaching hospitalsLinda McGillis Hall
Faculty of Nursing, University of Toronto
Hosp Q 5:64-9. 2002..The need for enhanced retention strategies on these units is identified, as well as the development of a better understanding of motivating factors for nurses' regarding full-time, part-time or casual work options...
- Point-of-care assessment of medical trainee competence for independent clinical workTara J T Kennedy
Stan Cassidy Centre for Rehabilitation, 800 Priestman St, Fredericton, NB, E3B 0C7, Canada
Acad Med 83:S89-92. 2008..This study explored context-specific assessments of trainees' competence for independent clinical work...
- Creating a balanced scorecard for a hospital systemG H Pink
Department of Health Administration, University of Toronto, Toronto, Ontario, Canada
J Health Care Finance 27:1-20. 2001..Lessons learned along the way are provided. These lessons may prove valuable to other finance researchers and practitioners who are engaged in performance measurement endeavors...
- The behavioural outcomes of quality improvement teams: the role of team success and team identificationD M Irvine
Faculty of Nursing, University of Toronto, Ontario, Canada
Health Serv Manage Res 13:78-89. 2000..It is concluded that participation on QI teams can lead to organizational learning, resulting in the inculcation of positive 'extra-role' and 'in-role' job behaviour...
- Communication failures in the operating room: an observational classification of recurrent types and effectsL Lingard
University of Toronto, Toronto, Ontario, Canada
Qual Saf Health Care 13:330-4. 2004..This study was part of a larger project to develop a team checklist to improve communication in the OR...
- Getting teams to talk: development and pilot implementation of a checklist to promote interprofessional communication in the ORL Lingard
University of Toronto, Wilson Centre for Research in Education, Toronto, Ontario, Canada M5G 2C4
Qual Saf Health Care 14:340-6. 2005....
- Culture and cognition in health systems changeJenna M Evans
Institute of Health Policy, Management and Evaluation, University of Toronto, Canada
J Health Organ Manag 29:874-92. 2015....
- The development of the Canadian paediatric trigger tool for identifying potential adverse eventsAnne Matlow
Hospital for Sick Children, University of Toronto, Canada
Healthc Q 8:90-3. 2005
- Nurse staffing models as predictors of patient outcomesLinda McGillis Hall
Nursing Effectiveness, Utilization, and Outcomes Research Unit, Faculty of Nursing, University of Toronto, Toronto, Ontario, Canada
Med Care 41:1096-109. 2003..Little research has been conducted that examined the intended effects of nursing care on clinical outcomes...
- Role of champions in the implementation of patient safety practice changeStephanie Soo
Department of Health Policy, Management and Evaluation, University of Toronto, Toronto, Canada
Healthc Q 12:123-8. 2009..By identifying and elaborating upon specific features of the champion role, this study aims to expand the dialogue about champions for patient safety practice change...
- Addressing the effects of adverse events: study provides insights into patient safety at Canadian hospitalsG Ross Baker
Department of Health Policy, Management and Evaluation, Faculty of Medicine, University of Toronto, Canada
Healthc Q 7:20-1. 2004
- Identification of safety outcomes for Canadian home care clients: evidence from the resident assessment instrument--home care reporting system concerning emergency room visitsDiane M Doran
Lawrence S Bloomberg Faculty of Nursing, University of Toronto, Toronto, Ontario, Canada
Healthc Q 12:40-8. 2009..Understanding clients'risk profiles is foundational to effective patient care...
- Assessment of safety culture maturity in a hospital settingMadelyn P Law
Department of Health Policy, Management and Evaluation at the University of Toronto, in Toronto, Ontario
Healthc Q 13:110-5. 2010..This article highlights the use of a new tool, the results of a study completed with this tool and how the results can be used to advance safety culture...
- Intellectual capital in the healthcare sector: a systematic review and critique of the literatureJenna M Evans
Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, Canada
BMC Health Serv Res 15:556. 2015..This study synthesizes what is currently known about the conceptualization, management and measurement of IC in healthcare through a review of the literature...
- Patient safety, resident well-being and continuity of care with different resident duty schedules in the intensive care unit: a randomized trialChristopher S Parshuram
Department of Critical Care Medicine Parshuram and The Center for Safety Research at Child Health Evaluative Sciences Parshuram, Willan, The Hospital for Sick Children, Toronto, Ont Interdepartmental Division of Critical Care Medicine Parshuram, Amaral, Ferguson, Granton, Mehta, Scales, Friedrich, Institute for Health Policy, Management and Evaluation Baker, Flintoft, Department of Medicine Etchells, Granton, Stewart, Department of Anaesthesia Stewart and Dalla Lana School of Public Health Willan, University of Toronto, Toronto, Ont Department of Critical Care Friedrich and Li Ka Shing Knowledge Institute Friedrich, St Michael s Hospital, Toronto, Ont Sunnybrook Research Institute Amaral, Scales, Department of Critical Care Medicine Amaral, Scales and Division of General Internal Medicine Etchells, Sunnybrook Health Sciences Centre, Toronto, Ont Critical Care Medicine Granton, University Health Network, Toronto, Ont Centre for Education Research and Innovation Lingard and Department of Medicine and Dentistry Lingard, Western University, London, Ont Perelman School of Medicine Kirpalani, University of Pennsylvania, Philadelphia, Tokyo
CMAJ 187:321-9. 2015..We evaluated the effects of 3 resident schedules in the intensive care unit (ICU) on patient safety, resident well-being and continuity of care...
- A cognitive perspective on health systems integration: results of a Canadian Delphi studyJenna M Evans
Institute of Health Policy, Management and Evaluation, Faculty of Medicine, University of Toronto, Health Sciences Building, 155 College Street, Suite 425, Toronto, Ontario M5T3M6, Canada
BMC Health Serv Res 14:222. 2014....
- Identification of serious and reportable events in home care: a Delphi survey to develop consensusDiane M Doran
Nursing Health Services Research Unit, Lawrence S Bloomberg Faculty of Nursing, University of Toronto, 155 College Street, Suite 130, Toronto, ON Canada M5T 1P8
Int J Qual Health Care 26:136-43. 2014..To assess which client events should be considered reportable and preventable in home care (HC) settings in the opinion of HC safety experts...
- Development of a checklist of safe discharge practices for hospital patientsChristine Soong
Division of General Internal Medicine, University of Toronto, Toronto, Ontario, Canada
J Hosp Med 8:444-9. 2013..We describe a structured approach to discharge planning, starting from admission and proceeding through discharge, using a standardized checklist of tasks to be performed for each hospitalization day...
- Health-care managers in the complex world of health careG Ross Baker
University of Toronto, Ontario
Clin Leadersh Manag Rev 16:181-6. 2002
- Error or "act of God"? A study of patients' and operating room team members' perceptions of error definition, reporting, and disclosureSherry Espin
Donald R Wilson Centre for Research in Education, University Health Network, Toronto, Ontario, Canada
Surgery 139:6-14. 2006..In this study, we describe and compare operative team members' and patients' perceptions of error, reporting of error, and disclosure of error...
- Role of context in care transition interventions for medically complex older adults: a realist synthesis protocolKristen B Pitzul
Institute of Health Policy, Management, and Evaluation, University of Toronto, Toronto, Canada
BMJ Open 5:e008686. 2015..The purpose of this study is to explain the effect of context on the activities and mechanisms of care transition interventions in medically complex older adults using a realist review approach...
- Leading the implementation of health links in OntarioJenna M Evans
Jenna M Evans, PhD, Postdoctoral Fellow, Institute of Health Policy, Management and Evaluation, University of Toronto
Healthc Pap 14:21-5; discussion 58-60. 2014..We close with a short discussion of how leaders manage ambiguity by creating a context that supports change and the delivery of integrated care. ..
- Application of a trigger tool in near real time to inform quality improvement activities: a prospective study in a general medicine wardBrian M Wong
Department of Medicine, Sunnybrook Health Sciences Centre, University of Toronto, Toronto, Canada
BMJ Qual Saf 24:272-81. 2015..We hypothesised that this would foster the identification of factors contributing to AEs that could inform improvement initiatives...
- Reflections on knowledge translation in Canadian NICUs using the EPIQ methodCatherine M G Cronin
Department of Health Policy, Management and Evaluation, University of Toronto
Healthc Q 14:8-16. 2011..Respondents identified the need for additional training and resources in quality improvement. Better communication between clinicians and senior leaders is required to support quality improvement in NICUs...
- Consumers of natural health products: natural-born pharmacovigilantes?Rishma Walji
Department of Pharmaceutical Sciences, Leslie Dan Faculty of Pharmacy, University of Toronto, Toronto, Canada
BMC Complement Altern Med 10:8. 2010..This study examined how consumers respond when they believe they have experienced NHP-related adverse drug reactions (ADRs) in order to determine how to improve current safety monitoring strategies...
- Current strategies to improve patient safety in Canada: an overview of federal and provincial initiativesElizabeth Bonney
Cambridge Memorial Hospital, Cambridge, Ontario
Healthc Q 7:36-41, 2. 2004..While individual hospitals and regions are mounting patient safety efforts, these problems are systemic and require policy and organizational responses from governments and health regions, not just individual organizations...
- Acute care hospital strategic priorities: perceptions of challenges, control, competition and collaboration in Ontario's evolving healthcare systemAdalsteinn D Brown
Institute for Clinical Evaluative Sciences, Toronto
Healthc Q 8:36-47. 2005....
- Competency identification and modeling in healthcare leadershipJudith G Calhoun
Department of Health Management and Policy, School of Public Health, University of Michigan, 109 S Observatory Road, M3525 SPHII, Ann Arbor, MI 48109 2029, USA
J Health Adm Educ 21:419-40. 2004..Subsequent development of the model will continue to stimulate open exchanges regarding pedagogical practice, as well as facilitate the design of leadership assessments for individuals, programs, organizations, and the field at large...
- A comparison of systemwide and hospital-specific performance measurement toolsClarence Yap
McKinsey and Company, New York, New York, USA
J Healthc Manag 50:251-62; discussion 262-3. 2005..Based on the insight from this study and other activities that explore top priorities for hospital management, the issues related to efficiency and human resources should be further examined using SLSs...