- Patient-physician web messaging. The impact on message volume and satisfactionEric M Liederman
Division of Clinical Information Systems and Department of Internal Medicine, University of California Davis Health System, Sacramento, CA 95817, USA
J Gen Intern Med 20:52-7. 2005..Patients want electronic access to providers. Providers fear being overwhelmed by unreimbursed messages...
- Web messaging: a new tool for patient-physician communicationEric M Liederman
Division of Clinical Information Systems, UC Davis Medical Center, Sacramento, CA 95817, USA
J Am Med Inform Assoc 10:260-70. 2003..There is a high demand by patients to communicate electronically with their doctor. This study evaluates the use of a web messaging system by staff and patients of UC Davis community Primary Care Network (PCN) clinic...
- The impact of patient-physician Web messaging on provider productivityEric M Liederman
University of California Davis Health System, Sacramento, USA
J Healthc Inf Manag 19:81-6. 2005..Secure Web messaging's benefits also outweigh those of e-mail in increasing productivity and allaying concerns of physicians...