- Implementing and using quality measures for children's health care: perspectives on the state of the practiceDale Shaller
Pediatrics 113:217-27. 2004....
- Consumers and quality-driven health care: a call to actionDale Shaller
School of Public Affairs, Baruch College, City University of New York, USA
Health Aff (Millwood) 22:95-101. 2003....
- Evaluating the use of a modified CAHPS survey to support improvements in patient-centred care: lessons from a quality improvement collaborativeElizabeth Davies
King s College London School of Medicine, Thames Cancer Registry, London, UK
Health Expect 11:160-76. 2008....