Frederick North

Summary

Affiliation: Mayo Clinic
Country: USA

Publications

  1. doi request reprint Clinical decision support improves quality of telephone triage documentation - an analysis of triage documentation before and after computerized clinical decision support
    Frederick North
    Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota, USA
    BMC Med Inform Decis Mak 14:20. 2014
  2. doi request reprint Should you search the Internet for information about your acute symptom?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    Telemed J E Health 18:213-8. 2012
  3. pmc Patient portal doldrums: does an exam room promotional video during an office visit increase patient portal registrations and portal use?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    J Am Med Inform Assoc 18:i24-7. 2011
  4. doi request reprint The value of telephone triage for patients with appendicitis
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    J Telemed Telecare 17:417-20. 2011
  5. doi request reprint Are e-health web users looking for different symptom information than callers to triage centers?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    Telemed J E Health 17:19-24. 2011
  6. doi request reprint Differences between surrogate telephone triage calls in an adult population and self calls
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, 200 First Street SW, Rochester MN 55905, USA
    J Telemed Telecare 17:118-22. 2011
  7. doi request reprint Can an office practice telephonic response meet the needs of a pandemic?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    Telemed J E Health 16:1012-6. 2010
  8. doi request reprint Use of the prioritization matrix to enhance triage algorithms in clinical decision support software
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, 200 First Street SW, Rochester, MN 55905, USA
    Am J Med Qual 25:468-73. 2010
  9. doi request reprint A retrospective study of adult telephone triage calls in a US call centre
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, 200 First Street SW, Rochester MN 55905, USA
    J Telemed Telecare 15:165-70. 2009
  10. doi request reprint How serious are the symptoms of callers to a telephone triage call centre?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    J Telemed Telecare 16:383-8. 2010

Detail Information

Publications19

  1. doi request reprint Clinical decision support improves quality of telephone triage documentation - an analysis of triage documentation before and after computerized clinical decision support
    Frederick North
    Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota, USA
    BMC Med Inform Decis Mak 14:20. 2014
    ..The aim of our study was to compare triage documentation quality associated with the use of a clinical decision support tool, ExpertRN©...
  2. doi request reprint Should you search the Internet for information about your acute symptom?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    Telemed J E Health 18:213-8. 2012
    ..To determine if symptom-related Web sites give sufficient information for users to seek urgent care when warranted...
  3. pmc Patient portal doldrums: does an exam room promotional video during an office visit increase patient portal registrations and portal use?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    J Am Med Inform Assoc 18:i24-7. 2011
    ..0001). Within 6 months following the interventions, 3.5% in the video cohort, 1.2% in the paper, and 0.75% of the control patients demonstrated portal use by initiating portal messages to their providers (p<0.0001)...
  4. doi request reprint The value of telephone triage for patients with appendicitis
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    J Telemed Telecare 17:417-20. 2011
    ..0001). Telephone triage significantly reduced the delay in care for appendicitis in comparison with what the caller would have done. This suggests that telephone triage potentially reduces the morbidity associated with appendicitis...
  5. doi request reprint Are e-health web users looking for different symptom information than callers to triage centers?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    Telemed J E Health 17:19-24. 2011
    ..It is not well known what types of symptoms Internet users are seeking assessment for and whether extant telephone triage algorithms would be applicable to Internet users...
  6. doi request reprint Differences between surrogate telephone triage calls in an adult population and self calls
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, 200 First Street SW, Rochester MN 55905, USA
    J Telemed Telecare 17:118-22. 2011
    ..72; 95% CI 1.66 to 1.79). Calls about men accounted for 54% of surrogate calls but only 26% of self calls (OR 3.3; 95% CI 3.2 to 3.4), suggesting that surrogate calls may be a way of increasing medical access for men...
  7. doi request reprint Can an office practice telephonic response meet the needs of a pandemic?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    Telemed J E Health 16:1012-6. 2010
    ..However, many patients with H1N1 symptoms or exposure could be assessed and treated with telephone protocols...
  8. doi request reprint Use of the prioritization matrix to enhance triage algorithms in clinical decision support software
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, 200 First Street SW, Rochester, MN 55905, USA
    Am J Med Qual 25:468-73. 2010
    ..This methodology also bridges the language gap between software developers and management and gives management the ability to customize how software maintenance and development cycles are prioritized...
  9. doi request reprint A retrospective study of adult telephone triage calls in a US call centre
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, 200 First Street SW, Rochester MN 55905, USA
    J Telemed Telecare 15:165-70. 2009
    ..Call centres should recognize the sex- and age-related trends in calls and adjust the training of their registered nurses accordingly...
  10. doi request reprint How serious are the symptoms of callers to a telephone triage call centre?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    J Telemed Telecare 16:383-8. 2010
    ..There are both qualitative and quantitative similarities between triage calls and ED visits and, using hospitalization as an indicator, some subgroups of triage calls are nearly as serious as ED visits...
  11. pmc Patient-generated secure messages and eVisits on a patient portal: are patients at risk?
    Frederick North
    Division of Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota, USA
    J Am Med Inform Assoc 20:1143-9. 2013
    ..Unlike patient-to-nurse telephonic communication, patient messages and eVisits involve an asynchronous process that could be hazardous if patients were using it for time-sensitive symptoms such as chest pain or dyspnea...
  12. doi request reprint Telemedicine barriers associated with regional quality measures
    Frederick North
    1 Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota
    Telemed J E Health 20:179-81. 2014
    ..To counter this barrier, advocacy in telemedicine is needed so that telemonitoring as a data collection tool is included in quality measures...
  13. doi request reprint Impact of patient portal secure messages and electronic visits on adult primary care office visits
    Frederick North
    1 Primary Care Internal Medicine, Mayo Clinic, Rochester, Minnesota
    Telemed J E Health 20:192-8. 2014
    ..Secure messaging and e-visits through a patient portal may not result in a change of adult primary care face-to-face visits. ..
  14. pmc Effect of visit length and a clinical decision support tool on abdominal aortic aneurysm screening rates in a primary care practice
    John Eaton
    Department of Internal Medicine, Mayo Clinic College of Medicine, Rochester, MN 55905, USA
    J Eval Clin Pract 18:593-8. 2012
    ..We examined AAA screening rates among providers and investigated the role of visit duration and other factors in whether patients received screening. We also looked for potential interventions to improve compliance...
  15. pmc A pilot study to assess smokeless tobacco use reduction with varenicline
    Jon O Ebbert
    Mayo Clinic College of Medicine, 200 First Street SW, Rochester, MN 55905, USA
    Nicotine Tob Res 12:1037-40. 2010
    ..Similarly, a reduction strategy may reduce ST exposure and increase ST abstinence rates among ST users not interested in quitting...
  16. doi request reprint Advance care planning in the primary care setting: a comparison of attending staff and resident barriers
    Ericka E Tung
    Division Primary Care Internal Medicine, Mayo Clinic, 200 First St, Rochester, MN 55902, USA
    Am J Hosp Palliat Care 26:456-63. 2009
    ..The majority of respondents cited system-based barriers as major obstacles to ACP. Strategies aimed at systematizing the ACP process for both patients and providers are needed...
  17. doi request reprint Timely response to secure messages from primary care patients
    James E Rohrer
    Department of Family Medicine, Mayo Clinic, Rochester, Minnesota 55905, USA
    Qual Manag Health Care 22:161-6. 2013
    ..To assess delays in response to patient secure e-mail messages in primary care...
  18. pmc Does pre-ordering tests enhance the value of the periodic examination? Study Design - Process implementation with retrospective chart review
    Vicki L Hunt
    Mayo Clinic, Division of Primary Care Internal Medicine, 200 1st Street SW, Rochester, MN 55905, USA
    BMC Health Serv Res 11:216. 2011
    ..To evaluate the value of a pre-ordering process for the pro-active scheduling and completion of appropriate preventive and chronic disease monitoring tests prior to a periodic health examination (PHE)...
  19. doi request reprint The association of transient ischemic attack symptoms with memory impairment among elderly participants of the Third US National Health and Nutrition Examination Survey
    Paul Y Takahashi
    Department of Internal Medicine, Division of Primary Care Internal Medicine, Mayo Clinic College of Medicine, Rochester, Minnesota 55905, USA
    J Geriatr Psychiatry Neurol 22:46-51. 2009
    ..Stroke is a well-known risk factor for vascular dementia. However, the association of transient ischemic attacks with cognitive impairment is less well-established...