Scott MacStravic

Summary

Country: USA

Publications

  1. ncbi High expectations
    Scott MacStravic
    Durable Value Marketing, Golden, Colo, USA
    Mark Health Serv 25:20-4. 2005
  2. ncbi The real potential in proactive health management
    Scott MacStravic
    Durable Value Marketing, Port Ludlow, Wash, USA
    Mark Health Serv 28:44. 2008
  3. ncbi Take a complement. To forge lasting relationships, incorporate a customer-line approach
    Scott MacStravic
    Durable Value Marketing, Port Ludlow, WA, USA
    Mark Health Serv 26:24-7. 2006
  4. ncbi The beginning: a good place to start for healthcare reform
    Scott MacStravic
    Healthc Financ Manage 60:98-102, 104. 2006
  5. ncbi How many concierge physicians are there? Counting is quite tricky
    Scott MacStravic
    Health Care Strateg Manage 23:10-1. 2005
  6. ncbi Is there a future for concierge medicine?
    Scott MacStravic
    Health Care Strateg Manage 23:1, 12-5. 2005
  7. ncbi Better facility design leads to better health care outcomes
    Scott MacStravic
    Health Care Strateg Manage 23:11-2. 2005
  8. ncbi Evidence-based experience management in health care
    Scott MacStravic
    Health Care Strateg Manage 23:1, 18-9. 2005
  9. ncbi Member success management for health plans
    Scott MacStravic
    Manag Care Q 12:1-5. 2004
  10. ncbi Focus on the crucial between-encounter periods with patient experience mapping
    Scott MacStravic
    Durable Value Marketing, Port Ludlow, Wash, USA
    Mark Health Serv 26:20-3. 2006

Collaborators

  • Dennis Kaldenberg
  • Ann Fyfe
  • Harold Dickson
  • Adam diPaula
  • Eric Berkowitz
  • Steven Hillestad

Detail Information

Publications48

  1. ncbi High expectations
    Scott MacStravic
    Durable Value Marketing, Golden, Colo, USA
    Mark Health Serv 25:20-4. 2005
  2. ncbi The real potential in proactive health management
    Scott MacStravic
    Durable Value Marketing, Port Ludlow, Wash, USA
    Mark Health Serv 28:44. 2008
  3. ncbi Take a complement. To forge lasting relationships, incorporate a customer-line approach
    Scott MacStravic
    Durable Value Marketing, Port Ludlow, WA, USA
    Mark Health Serv 26:24-7. 2006
  4. ncbi The beginning: a good place to start for healthcare reform
    Scott MacStravic
    Healthc Financ Manage 60:98-102, 104. 2006
    ..Each stage is a potential place to focus on improving the management of our healthcare system. The key is to make proactive care profitable for providers without making it too expensive for all other affected stakeholders...
  5. ncbi How many concierge physicians are there? Counting is quite tricky
    Scott MacStravic
    Health Care Strateg Manage 23:10-1. 2005
  6. ncbi Is there a future for concierge medicine?
    Scott MacStravic
    Health Care Strateg Manage 23:1, 12-5. 2005
  7. ncbi Better facility design leads to better health care outcomes
    Scott MacStravic
    Health Care Strateg Manage 23:11-2. 2005
  8. ncbi Evidence-based experience management in health care
    Scott MacStravic
    Health Care Strateg Manage 23:1, 18-9. 2005
  9. ncbi Member success management for health plans
    Scott MacStravic
    Manag Care Q 12:1-5. 2004
    ..Only by testing its potential and discovering the member retention and revenue-adding returns from such efforts, can plans learn how great this value can be...
  10. ncbi Focus on the crucial between-encounter periods with patient experience mapping
    Scott MacStravic
    Durable Value Marketing, Port Ludlow, Wash, USA
    Mark Health Serv 26:20-3. 2006
  11. ncbi Pricing and paying for proactive care
    Scott MacStravic
    Healthc Financ Manage 60:82-4, 86. 2006
    ..New options becoming common include: Pay-for-performance bonuses. Bonuses based on achieving disease-specific or risk-specific outcomes. Gainsharing arrangements...
  12. ncbi Therapeutic specificity in disease management evaluation
    Scott MacStravic
    St. Anthony Hospitals, Denver, Colorado, USA
    Dis Manag 11:7-11. 2008
  13. ncbi Number needed to succeed in disease management
    Scott MacStravic
    St. Anthony Hospitals in Denver, Colorado, USA
    Dis Manag 10:311-4. 2007
  14. ncbi The challenge of participation in disease management
    Scott MacStravic
    St. Anthony Hospitals in Denver, Colorado, USA
    Dis Manag 10:247-51. 2007
  15. ncbi Value-based operation for healthcare organizations: are you ready?
    Scott MacStravic
    Healthc Financ Manage 61:44-6, 48. 2007
    ..Organizations need to offer proactive health management services to succeed in the marketplace. Organizations need to employ a value-based operation model to survive...
  16. ncbi Broadening the scope and value of disease management
    Scott MacStravic
    St. Anthony Hospitals, Denver, Colorado, USA
    Dis Manag 10:111-4. 2007
  17. ncbi The other silos in healthcare organizations
    Scott MacStravic
    Healthc Financ Manage 61:108, 110. 2007
  18. ncbi Label liability
    Scott MacStravic
    Durable Value Marketing, Port Ludlow, Wash, USA
    Mark Health Serv 26:29-31. 2006
  19. ncbi Pay-for-performance options in health care
    Scott MacStravic
    St Anthony Hospital System, Denver, USA
    Healthc Financ Manage 60:122-5. 2006
    ..Pay for performance is expected to become widely implemented. Two critical issues in P4P are how much money is involved and what measures of performance the programs will pay for...
  20. ncbi A new kind of "health plan"
    Scott MacStravic
    Manag Care Q 12:1-4. 2004
    ..This new form of "health plan" has been adopted by one of the major proponents of prospective health, Duke University Health System in Durham, NC...
  21. ncbi Head to head. Is marketing vs. management a losing battle?
    Scott MacStravic
    Mark Health Serv 24:14-9. 2004
  22. ncbi Make it personal
    Scott MacStravic
    Durable Value Marketing, Golden, Colo, USA
    Mark Health Serv 24:20-5. 2004
  23. ncbi A new "loyalty rewards" program in health care customer relationships
    Scott MacStravic
    Manag Care Q 14:10-2. 2006
    ..And growing numbers are rewarding providers for their efforts and results achieved...
  24. ncbi Cultivating patient relationships
    Scott MacStravic
    Mark Health Serv 23:24-9. 2003
  25. ncbi A marketing solution: managed care woes?
    Scott MacStravic
    Manag Care Q 12:6-10. 2004
    ..unhealthy or older workers spending out, these problems greatly exacerbate the double-digit inflation that has become a recurring characteristic of health insurance premiums, and threaten the very existence of managed care...
  26. ncbi Employee success management: a cure for the staffing crisis?
    Scott MacStravic
    Health Care Strateg Manage 20:1, 15-9. 2002
  27. ncbi Internal champions. Successful marketing requires the support of everyone within the organization
    Scott MacStravic
    Durable Value Marketing, Golden, Colo, USA
    Mark Health Serv 24:26-30. 2004
  28. ncbi Getting your act together
    Scott MacStravic
    Durable Value Marketing, Golden, Colo, USA
    Mark Health Serv 25:30-3. 2005
  29. ncbi MCOs: cost centers or profit partners for employers?
    Scott MacStravic
    Manag Care Q 11:1-4. 2003
    ..This article covers the rationale for and basics of such a strategy...
  30. ncbi Is online-only health care a viable possibility? Limits are clear
    Scott MacStravic
    Health Care Strateg Manage 22:12-4, 19. 2004
  31. ncbi Continuous proactive health management opportunites grow
    Scott MacStravic
    Health Care Strateg Manage 22:11-3. 2004
  32. ncbi Patient 'compliance' vs. 'adherence' in health care perception game
    Scott MacStravic
    Health Care Strateg Manage 23:11-5. 2005
  33. ncbi Tele-health opportunities in health care markets
    Scott MacStravic
    Health Care Strateg Manage 23:1, 12-5. 2005
  34. ncbi Evaluating disease management results: individuals and cohorts vs populations
    Scott MacStravic
    St Anthony Hospital, Denver, Colorado, USA
    Dis Manag 10:185-8. 2007
  35. ncbi What should you manage: customers, relationships or accounts?
    Scott MacStravic
    Durable Value Marketing, Golden, Colo, USA
    Health Care Strateg Manage 20:1, 15-9. 2002
  36. ncbi Success management with payer customers
    Scott MacStravic
    Health Care Strateg Manage 20:1, 16-9. 2002
  37. ncbi Patient satisfaction: eight problems & suggestions
    Scott MacStravic
    Health Care Strateg Manage 22:1, 12-5. 2004
  38. ncbi Health care systems may offer 'open health management'
    Scott MacStravic
    Health Care Strateg Manage 20:1, 13-5. 2002
  39. ncbi How far have we come? A look back at 25 years of healthcare marketing. Interview by Richard K. Thomas
    Ann Fyfe
    Mark Health Serv 22:36-41. 2002
  40. ncbi Trumping patient experience in health care strategy
    Scott MacStravic
    Health Care Strateg Manage 22:11-2. 2004
  41. ncbi Treating patients like customers. Despite recent gains, healthcare still has a lot to learn about measuring satisfaction. Interview by Richard K. Thomas
    Dennis Kaldenberg
    Mark Health Serv 23:38-43. 2003
  42. ncbi Wellness: piecemeal or personalized?
    Scott MacStravic
    Health Care Strateg Manage 22:1, 13-5. 2004
  43. ncbi Critical impact analysis of how providers affect lives builds loyalty
    Scott MacStravic
    Health Care Strateg Manage 22:10-2. 2004
  44. ncbi Hospitals are taking a new accountability
    Scott MacStravic
    Health Care Strateg Manage 23:1, 13-5. 2005
  45. ncbi What's in a name?
    Scott MacStravic
    Mark Health Serv 26:41-2. 2006
  46. ncbi The new era of international health care marketing for U.S. hospitals
    Scott MacStravic
    Health Care Strateg Manage 22:13-5. 2004
  47. ncbi Marketing model puts customer in charge
    Scott MacStravic
    Health Care Strateg Manage 24:1, 13-6. 2006
  48. ncbi Good old reliable (?) trend forecasting should be re-evaluated
    Scott MacStravic
    Health Care Strateg Manage 22:11-2. 2004