Yi Yvonne Zhou
Affiliation: Kaiser Permanente
- Patient access to an electronic health record with secure messaging: impact on primary care utilizationYi Y Zhou
Kaiser Permanente, Portland, OR 97210, USA
Am J Manag Care 13:418-24. 2007..To determine whether patient access to secure patient-physician messaging affects annual adult primary care office visit and documented telephone contact rates...
- Improved quality at Kaiser Permanente through e-mail between physicians and patientsYi Yvonne Zhou
Information TechnologyTransformation and Analytics, Kaiser Permanente, Portland, Oregon, USA
Health Aff (Millwood) 29:1370-5. 2010..In addition, the use of e-mail was associated with an improvement of 2.0-6.5 percentage points in performance on other HEDIS measures such as glycemic (HbA1c), cholesterol, and blood pressure screening and control...
- Improving population care with an integrated electronic panel support toolYi Yvonne Zhou
Kaiser Permanente, Portland, Oregon, USA
Popul Health Manag 14:3-9. 2011..8%-74.0%). During the first 12 months of tool use, performance improved to a statistically significant degree every 4 months. After 20 months of follow-up, it increased to an average of 80.0% (95% CI, 79.3%-80.7%)...
- Association between personal health record enrollment and patient loyaltyMarianne Turley
Health Information Technology Transformation and Analytics, Kaiser Permanente, Portland, OR, USA
Am J Manag Care 18:e248-53. 2012..To examine the association between patient loyalty, as measured by member retention in the health plan, and access to My Health Manager (MHM), Kaiser Permanente's PHR, which is linked to its electronic health record, KP HealthConnect...