T S Stein

Summary

Affiliation: Kaiser Permanente
Country: USA

Publications

  1. ncbi Engaging communication experts in a Delphi process to identify patient behaviors that could enhance communication in medical encounters
    Jaya K Rao
    Division of Pharmaceutical Outcomes and Policy, Eshelman School of Pharmacy, University of North Carolina at Chapel Hill, 2202 Kerr Hall, CB 7573, Chapel Hill, NC 27599, USA
    BMC Health Serv Res 10:97. 2010
  2. ncbi Enhancing clinician communication skills in a large healthcare organization: a longitudinal case study
    Terry Stein
    The Permanente Medical Group, Kaiser Permanente, Northern California, 1800 Harrison St, 21st Floor, Oakland, CA 94612, USA
    Patient Educ Couns 58:4-12. 2005
  3. ncbi Patient-physician communication as organizational innovation in the managed care setting
    Wendy Levinson
    University of Toronto, Department of Medicine, Ontario, Canada
    Am J Manag Care 8:622-30. 2002
  4. ncbi Choice of a primary care physician and its relationship to adherence among patients with diabetes
    Edward Krupat
    School of Arts and Sciences, Massachusetts College of Pharmacy and Health Sciences, Boston 02115, USA
    Am J Manag Care 8:777-84. 2002
  5. ncbi Patient choice. A randomized controlled trial of provider selection
    John Hsu
    Kaiser Permanente Division of Research JH, TS, BF, JS, Oakland, Calif, USA
    J Gen Intern Med 18:319-25. 2003
  6. ncbi The Four Habits Coding Scheme: validation of an instrument to assess clinicians' communication behavior
    Edward Krupat
    Harvard Medical School, 260 Longwood Avenue, 384 MEC, Boston, MA 02115, USA
    Patient Educ Couns 62:38-45. 2006

Collaborators

Detail Information

Publications6

  1. ncbi Engaging communication experts in a Delphi process to identify patient behaviors that could enhance communication in medical encounters
    Jaya K Rao
    Division of Pharmaceutical Outcomes and Policy, Eshelman School of Pharmacy, University of North Carolina at Chapel Hill, 2202 Kerr Hall, CB 7573, Chapel Hill, NC 27599, USA
    BMC Health Serv Res 10:97. 2010
    ..Using the Four Habits Model as a starting point, we asked communication experts to identify the verbal communication behaviors of patients that are important in outpatient encounters...
  2. ncbi Enhancing clinician communication skills in a large healthcare organization: a longitudinal case study
    Terry Stein
    The Permanente Medical Group, Kaiser Permanente, Northern California, 1800 Harrison St, 21st Floor, Oakland, CA 94612, USA
    Patient Educ Couns 58:4-12. 2005
    ..This article describes the approach taken over the past 16 years by one large healthcare organization, Kaiser Permanente (KP), to enhance the clinical communication and relationship skills of their clinicians...
  3. ncbi Patient-physician communication as organizational innovation in the managed care setting
    Wendy Levinson
    University of Toronto, Department of Medicine, Ontario, Canada
    Am J Manag Care 8:622-30. 2002
    ..Specific suggestions are provided for physician leaders and administrators who are considering similar programs in their settings...
  4. ncbi Choice of a primary care physician and its relationship to adherence among patients with diabetes
    Edward Krupat
    School of Arts and Sciences, Massachusetts College of Pharmacy and Health Sciences, Boston 02115, USA
    Am J Manag Care 8:777-84. 2002
    ....
  5. ncbi Patient choice. A randomized controlled trial of provider selection
    John Hsu
    Kaiser Permanente Division of Research JH, TS, BF, JS, Oakland, Calif, USA
    J Gen Intern Med 18:319-25. 2003
    ..To evaluate the impact of an intervention designed to help patients choose a new primary care provider (PCP) compared with the usual method of assigning patients to a new PCP...
  6. ncbi The Four Habits Coding Scheme: validation of an instrument to assess clinicians' communication behavior
    Edward Krupat
    Harvard Medical School, 260 Longwood Avenue, 384 MEC, Boston, MA 02115, USA
    Patient Educ Couns 62:38-45. 2006
    ..To present preliminary evidence for the reliability and validity of the Four Habits Coding Scheme (4HCS), an instrument based on a teaching model used widely throughout Kaiser Permanente to improve clinicians' communication skills...