Richard Frankel

Summary

Affiliation: Indiana University
Country: USA

Publications

  1. ncbi request reprint Hello, stranger: building a healing narrative that includes everyone
    Thomas S Inui
    Regenstrief Institute, Indianapolis, Indiana, USA
    Acad Med 81:415-8. 2006
  2. ncbi request reprint Pets, vets, and frets: what relationship-centered care research has to offer veterinary medicine
    Richard M Frankel
    VA Medical Center, Indiana University School of Medicine, Indianapolis, IN 46202, USA
    J Vet Med Educ 33:20-7. 2006
  3. ncbi request reprint Role modeling humanistic behavior: learning bedside manner from the experts
    Peter F Weissmann
    Department of Medicine, Hennepin County Medical Center, University of Minnesota Medical School Twin Cities, Minneapolis, Minnesota 55415, USA
    Acad Med 81:661-7. 2006
  4. doi request reprint Context, culture and (non-verbal) communication affect handover quality
    Richard M Frankel
    Center for Implementing Evidence Based Practice, Richard L Roudebush Veterans Affairs Medical Center, Indianapolis, IN, USA
    BMJ Qual Saf 21:i121-8. 2012
  5. pmc Evaluating the quality of interaction between medical students and nurses in a large teaching hospital
    Gregory J Nadolski
    Office of Medical Student Affairs, Indiana University School of Medicine, Indianapolis, Indiana 46202 5120, USA
    BMC Med Educ 6:23. 2006
  6. pmc Can teaching agenda-setting skills to physicians improve clinical interaction quality? A controlled intervention
    Hector P Rodriguez
    Department of Health Services, School of Public Health and Community Medicine, University of Washington, Seattle, WA, USA
    BMC Med Educ 8:3. 2008
  7. pmc Engaging communication experts in a Delphi process to identify patient behaviors that could enhance communication in medical encounters
    Jaya K Rao
    Division of Pharmaceutical Outcomes and Policy, Eshelman School of Pharmacy, University of North Carolina at Chapel Hill, 2202 Kerr Hall, CB 7573, Chapel Hill, NC 27599, USA
    BMC Health Serv Res 10:97. 2010
  8. pmc In their own words: qualitative study of high-utilising primary care patients with medically unexplained symptoms
    Francesca C Dwamena
    Department of Medicine, Michigan State University, East Lansing, MI, USA
    BMC Fam Pract 10:67. 2009
  9. ncbi request reprint Patients, doctors, and videotape: a prescription for creating optimal healing environments?
    Richard M Frankel
    Roudebush Veterans Administration Medical Center, Indianapolis, IN, USA
    J Altern Complement Med 11:S31-9. 2005
  10. pmc Effects of exam-room computing on clinician-patient communication: a longitudinal qualitative study
    Richard Frankel
    Center on Implementing Evidence Based Practice, Roudebush, VAMC, Indianapolis, IN, USA
    J Gen Intern Med 20:677-82. 2005

Detail Information

Publications43

  1. ncbi request reprint Hello, stranger: building a healing narrative that includes everyone
    Thomas S Inui
    Regenstrief Institute, Indianapolis, Indiana, USA
    Acad Med 81:415-8. 2006
    ..quot;..
  2. ncbi request reprint Pets, vets, and frets: what relationship-centered care research has to offer veterinary medicine
    Richard M Frankel
    VA Medical Center, Indiana University School of Medicine, Indianapolis, IN 46202, USA
    J Vet Med Educ 33:20-7. 2006
  3. ncbi request reprint Role modeling humanistic behavior: learning bedside manner from the experts
    Peter F Weissmann
    Department of Medicine, Hennepin County Medical Center, University of Minnesota Medical School Twin Cities, Minneapolis, Minnesota 55415, USA
    Acad Med 81:661-7. 2006
    ..To answer this question, the authors studied how excellent clinical teachers impart the behaviors and attitudes consistent with humanistic care to their learners...
  4. doi request reprint Context, culture and (non-verbal) communication affect handover quality
    Richard M Frankel
    Center for Implementing Evidence Based Practice, Richard L Roudebush Veterans Affairs Medical Center, Indianapolis, IN, USA
    BMJ Qual Saf 21:i121-8. 2012
    ..Researchers, both in medicine and other high reliability industries, agree that face-to-face handovers are the most reliable. It is not clear, however, what the term face-to-face means in actual practice...
  5. pmc Evaluating the quality of interaction between medical students and nurses in a large teaching hospital
    Gregory J Nadolski
    Office of Medical Student Affairs, Indiana University School of Medicine, Indianapolis, Indiana 46202 5120, USA
    BMC Med Educ 6:23. 2006
    ..The objective of this study was to evaluate the quality of interaction between third-year medical students and nurses during clinical rotations...
  6. pmc Can teaching agenda-setting skills to physicians improve clinical interaction quality? A controlled intervention
    Hector P Rodriguez
    Department of Health Services, School of Public Health and Community Medicine, University of Washington, Seattle, WA, USA
    BMC Med Educ 8:3. 2008
    ....
  7. pmc Engaging communication experts in a Delphi process to identify patient behaviors that could enhance communication in medical encounters
    Jaya K Rao
    Division of Pharmaceutical Outcomes and Policy, Eshelman School of Pharmacy, University of North Carolina at Chapel Hill, 2202 Kerr Hall, CB 7573, Chapel Hill, NC 27599, USA
    BMC Health Serv Res 10:97. 2010
    ..Using the Four Habits Model as a starting point, we asked communication experts to identify the verbal communication behaviors of patients that are important in outpatient encounters...
  8. pmc In their own words: qualitative study of high-utilising primary care patients with medically unexplained symptoms
    Francesca C Dwamena
    Department of Medicine, Michigan State University, East Lansing, MI, USA
    BMC Fam Pract 10:67. 2009
    ..The objective of this study was to describe and analyze perceptions and lived experiences of high utilising primary care patients with MUS...
  9. ncbi request reprint Patients, doctors, and videotape: a prescription for creating optimal healing environments?
    Richard M Frankel
    Roudebush Veterans Administration Medical Center, Indianapolis, IN, USA
    J Altern Complement Med 11:S31-9. 2005
    ..We conclude that videotape review is a parsimonious way of integrating face-to-face communication with the participants' lived experience of the care process, a necessary ingredient in creating optimal healing environments...
  10. pmc Effects of exam-room computing on clinician-patient communication: a longitudinal qualitative study
    Richard Frankel
    Center on Implementing Evidence Based Practice, Roudebush, VAMC, Indianapolis, IN, USA
    J Gen Intern Med 20:677-82. 2005
    ..To evaluate the impact of exam-room computers on communication between clinicians and patients...
  11. doi request reprint Crossing the patient-centered divide: transforming health care quality through enhanced faculty development
    Richard M Frankel
    Regenstrief Institute, Indiana University School of Medicine, Indianapolis, Indiana, USA
    Acad Med 86:445-52. 2011
    ..Finally, the authors consider the issues faced in faculty development today in light of the medical education issues Abraham Flexner identified more than a century ago...
  12. pmc Re-forming relationships in health care. Papers from the ninth biennual Regenstrief Conference
    Richard M Frankel
    Indiana University School of Medicine, Indianapolis, IN, USA
    J Gen Intern Med 21:S1-2. 2006
  13. pmc Enhancing the informal curriculum of a medical school: a case study in organizational culture change
    Ann H Cottingham
    Medical Education and Curricular Affairs, Indiana University School of Medicine, Indianapolis, IN 46202 3297, USA
    J Gen Intern Med 23:715-22. 2008
    ..In spite of many efforts, traditional "top-down" approaches to changing culture and relational patterns in organizations often disappoint...
  14. pmc AMPATH: living proof that no one has to die from HIV
    Thomas S Inui
    Regenstrief Institute, Indianapolis, IN, USA
    J Gen Intern Med 22:1745-50. 2007
    ..Field notes from these interviews were generated by independent reviewers and subjected to close-reading qualitative analysis for themes...
  15. ncbi request reprint Use of unstructured parent narratives to evaluate medical student competencies in communication and professionalism
    Gilbert C Liu
    Department of Pediatrics, Indiana University School of Medicine, Roudebush VAMC, Indianapolis, Indiana, USA
    Ambul Pediatr 7:207-13. 2007
    ..We sought to examine free-text comments by parents of pediatric inpatients as substrate for competency evaluation and feedback for third-year students on their pediatrics rotation...
  16. pmc Evaluation of a physician informatics tool to improve patient handoffs
    Mindy E Flanagan
    Center for Health Services and Outcomes Research, Regenstrief Institute, Indianapolis, IN, USA
    J Am Med Inform Assoc 16:509-15. 2009
    ..CONCLUSIONS The PHT reliably extracts information from the electronic health record. Respondents found the PHT to be suitable, although opportunities for improvement were identified...
  17. doi request reprint Improving medical student attitudes toward older patients through a "council of elders" and reflective writing experience
    Glenda R Westmoreland
    Department of Medicine, Indiana University, Indianapolis, 46202, USA
    J Am Geriatr Soc 57:315-20. 2009
    ..A Council of Elders coupled with a reflective writing exercise is a promising new approach to improving attitudes of medical students toward their geriatric patients...
  18. pmc The role of patient activation in psychiatric visits
    Michelle P Salyers
    Department of Psychology, Indiana University Purdue University, Indianapolis, IN 46202, USA
    Psychiatr Serv 60:1535-9. 2009
    ..This study identified ways that consumers of mental health services are active participants in psychiatric treatment...
  19. ncbi request reprint A pilot study of usefulness of clinician-patient videoconferencing for making routine medical decisions in the nursing home
    Mark R Laflamme
    Regenstrief Institute, Inc, Indianapolis, Indiana 46202, USA
    J Am Geriatr Soc 53:1380-5. 2005
    ..To pilot and assess the role of videoconferencing in clinicians' medical decision-making and their interactions with nursing home residents (NHRs)...
  20. pmc The meaning and significance of self-management among socioeconomically vulnerable older adults
    Daniel O Clark
    Indiana University Center for Aging Research, Department of Medicine, Indiana University School of Medicine, 410 West 10th Street, HITS Building Suite 2000, Indianapolis, IN 46202 3012, USA
    J Gerontol B Psychol Sci Soc Sci 63:S312-9. 2008
    ..The aim of this study was to describe and contrast perceptions of self-management among socioeconomically vulnerable and nonvulnerable older adults...
  21. pmc The expression of emotion through nonverbal behavior in medical visits. Mechanisms and outcomes
    Debra L Roter
    Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore, MD 21205, USA
    J Gen Intern Med 21:S28-34. 2006
    ....
  22. ncbi request reprint Can patients tell when they are unwanted? "Turfing" in residency training
    Catherine V Caldicott
    Center for Bioethics and Humanities, SUNY Upstate Medical University, 725 Irving Avenue, Suite 406, Syracuse, NY 13210, USA
    Patient Educ Couns 56:104-11. 2005
    ..This study aims to discover if "turfed" patients (TPs) experience their hospitalizations differently from patients whose admissions are perceived more favorably by their physicians...
  23. pmc Relationship-centered care and the patient-physician relationship
    Richard M Frankel
    J Gen Intern Med 19:1163-5. 2004
  24. pmc "Surgery is certainly one good option": quality and time-efficiency of informed decision-making in surgery
    Clarence Braddock
    Stanford University School of Medicine, 251 Campus Drive, MC 5475, Stanford, CA 94305 5475, USA
    J Bone Joint Surg Am 90:1830-8. 2008
    ..This study was designed to explore the quality of informed decision-making in orthopaedic practice and to identify excellent time-efficient examples with older patients...
  25. pmc Toward an informal curriculum that teaches professionalism. Transforming the social environment of a medical school
    Anthony L Suchman
    Relationship Centered Healthcare, Rochester, NY 14610, USA
    J Gen Intern Med 19:501-4. 2004
    ....
  26. pmc Patient reports of preventable problems and harms in primary health care
    Anton J Kuzel
    Department of Family Medicine, Virginia Commonwealth University, Richmond, VA 23298, USA
    Ann Fam Med 2:333-40. 2004
    ..The principal aims of this study were to develop patient-focused typologies of medical errors and harms in primary care settings and to discern which medical errors and harms seem to be the most important...
  27. ncbi request reprint Training practitioners to communicate effectively in cancer care: it is the relationship that counts
    Howard B Beckman
    Rochester Individual Practice Association, University of Rochester School of Medicine and Dentistry, Rochester, NY, USA
    Patient Educ Couns 50:85-9. 2003
    ..Finally, a research agenda is outlined that encourages evaluation of the model proposed...
  28. ncbi request reprint How much do surgeons like their patients?
    Wendy Levinson
    St Michael s Hospital, University of Toronto, 30 Bond Street, Toronto, Ont, Canada M5B 1W8
    Patient Educ Couns 61:429-34. 2006
    ..Our objectives were: (1) to examine how much surgeons like their patients and (2) to assess the relationship of surgeons' liking to patient and surgeon characteristics and to patient satisfaction...
  29. pmc "It's not what you say ...": racial disparities in communication between orthopedic surgeons and patients
    Wendy Levinson
    Department of Medicine, University of Toronto, Ontario, Canada
    Med Care 46:410-6. 2008
    ..Understanding racial disparities in communication is essential to provide quality care to all patients...
  30. doi request reprint Do patients' communication behaviors provide insight into their preferences for participation in decision making?
    Pamela L Hudak
    Department of Medicine, St Michael s Hospital, 30 Bond Street, Toronto ON, Canada, M5B 1W8
    Med Decis Making 28:385-93. 2008
    ..How physicians should determine these preferences is unclear...
  31. ncbi request reprint Structured practice opportunities with a mnemonic affect medical student interviewing skills for intimate partner violence
    Elizabeth A Edwardsen
    Department of Emergency Medicine, University of Rochester School of Medicine and Dentistry, Rochester, New York 14642, USA
    Teach Learn Med 18:62-8. 2006
    ..Low rates of partner violence inquiry and detection are reported in the medical setting. Purpose: To determine if a teaching module with a mnemonic improves interviewing skills...
  32. ncbi request reprint Enhancing clinician communication skills in a large healthcare organization: a longitudinal case study
    Terry Stein
    The Permanente Medical Group, Kaiser Permanente, Northern California, 1800 Harrison St, 21st Floor, Oakland, CA 94612, USA
    Patient Educ Couns 58:4-12. 2005
    ..This article describes the approach taken over the past 16 years by one large healthcare organization, Kaiser Permanente (KP), to enhance the clinical communication and relationship skills of their clinicians...
  33. ncbi request reprint Communication interventions make a difference in conversations between physicians and patients: a systematic review of the evidence
    Jaya K Rao
    Healthy Aging Program, National Center for Chronic Disease Prevention and Health Promotion, Centers for Disease Control and Prevention, Atlanta, Georgia, USA
    Med Care 45:340-9. 2007
    ..We sought to synthesize the findings of studies examining interventions to enhance the communication behaviors of physicians and patients during outpatient encounters...
  34. ncbi request reprint Lost in translation: challenges and opportunities in physician-to-physician communication during patient handoffs
    Darrell J Solet
    Department of Internal Medicine Cardiology Division, University of Texas Southwestern Medical Center, 5323 Harry Hines Blvd, Dallas, TX 75390 9047, USA
    Acad Med 80:1094-9. 2005
    ..They also maintain that the handoff process must be standardized and that students and residents must be taught the most effective, safe, satisfying, and efficient ways to perform handoffs...
  35. ncbi request reprint It may be a dog's life but the relationship with her owners is also key to her health and well being: communication in veterinary medicine
    Cindy L Adams
    Veterinary Medicine Clinical Communication, Faculty of Veterinary Medicine, University of Calgary, Calgary, Canada
    Vet Clin North Am Small Anim Pract 37:1-17; abstract vii. 2007
    ..Communication is a series of learned skills. Daily practice, feedback, and refinement are the ingredients for continued practice success...
  36. ncbi request reprint What do doctors find meaningful about their work?
    Carol R Horowitz
    Mount Sinai School of Medicine, Box 1077, One Gustave L Levy Place, New York, NY 10029, USA
    Ann Intern Med 138:772-5. 2003
  37. ncbi request reprint Making the case for a qualitative study of medical errors in primary care
    Anton J Kuzel
    Department of Family Practice, Virginia Commonwealth University, Richmond, Virginia, USA
    Qual Health Res 13:743-80. 2003
    ..The authors make explicit the anticipated concerns of reviewers more accustomed to quantitative research proposals and the arguments and strategies employed to address them...
  38. ncbi request reprint Lowering the threshold for discussions of domestic violence: a randomized controlled trial of computer screening
    Karin V Rhodes
    Department of Medicine, Section of Emergency Medicine, University of Chicago, Ill, USA
    Arch Intern Med 166:1107-14. 2006
    ..Women experiencing domestic violence (DV) frequent health care settings, but DV is rarely identified...
  39. ncbi request reprint Thirty-five voices in search of an author: what focus groups reveal about patients experiences in managed care settings
    Richard M Frankel
    Independent Health, Williamsville, New York 14221, USA
    Commun Med 1:45-58. 2004
    ..They also have some distinct advantages over forced-choice questionnaires, especially in trying to discover the range of patients' experiences and expectations, though they are not without their challenges...
  40. pmc Older patients' unexpressed concerns about orthopaedic surgery
    Pamela L Hudak
    The Keenan Research Centre in the Li Ka Shing Knowledge Institute of St Michael s Hospital, 30 Bond Street, Toronto, ON M5B 1W8, Canada
    J Bone Joint Surg Am 90:1427-35. 2008
    ..The objectives of this study were to explore the nature of patient concerns regarding orthopaedic surgery and to describe how patients raise concerns during visits with orthopaedic surgeons and how orthopaedic surgeons respond...
  41. ncbi request reprint Helping medical school faculty realize their dreams: an innovative, collaborative mentoring program
    Linda H Pololi
    Office of Faculty Development and National Center of Leadership in Academic Medicine, The Brody School of Medicine, East Carolina University, Greenville, North Carolina, USA
    Acad Med 77:377-84. 2002
    ..The authors conclude that collaborative mentoring offers a new approach to faculty development that addresses limitations of traditional approaches in a satisfying and cost-effective way...
  42. ncbi request reprint Humanising medical education through faculty development: linking self-awareness and teaching skills
    Linda H Pololi
    Women s Studies Research Center, Brandeis University, Waltham, MA 02454, USA
    Med Educ 39:154-62. 2005
    ....
  43. pmc "You're not a victim of domestic violence, are you?" Provider patient communication about domestic violence
    Karin V Rhodes
    Department of Emergency Medicine, School of Social Policy and Practice, University of Pennsylvania, Philadelphia, Pennsylvania 19104, USA
    Ann Intern Med 147:620-7. 2007
    ..Women who are victims of domestic violence frequently seek care in an emergency department. However, it is challenging to hold sensitive conversations in this environment...