- Front office: asset or liability?Kenneth T Hertz
Heath Care Consulting Group Alexandria, LA, USA
MGMA Connex 4:34-9, 1. 2004..These impressions endure, and in many cases they shape the patient's perception of the doctor. It's critical to your practice's success that these be good impressions...
- The many faces of QIOs, and what their latest incarnation means for your practiceKenneth T Hertz
MGMA Connex 5:42-5, 1. 2005..Long perceived as adversarial watchdogs by stakeholders in the health care system, QIOs have a new charge: provide assistance to medical groups to create patient-centered, quality care...
- For love of the profession. Kenneth T. Hertz--Edward B. Stevens Article of the Year AwardKenneth T Hertz
MGMA Connex 5:55-7. 2005
- From plan to actionKenneth T Hertz
MGMA Health Care Consulting Group, USA
MGMA Connex 6:34-7, 1. 2006..A well-devised and detailed plan will enable your practice to navigate the waters of industry change. An operational plan begins with the practice's vision, values and mission...