Robin G Milne
Affiliation: University of Glasgow
- Financial incentives, competition and a two tier service: lessons from the UK National Health Service internal marketRobin G Milne
Department of Economics, University of Glasgow, Glasgow G12 8RT, Scotland, UK
Health Policy 64:1-12. 2003..Financial incentives for such services depend on consultant compliance which, arguably, was missing when it came to creating a two-tier service which deliberately favoured patients from fundholding practices...
- SMS reminders in the UK national health service: an evaluation of its impact on "no-shows" at hospital out-patient clinicsRobin G Milne
Department of Economics, University of Glasgow, G12 8RT UK
Health Care Manage Rev 31:130-6. 2006..The study evaluates their use to reduce nonattendance at out-patient clinics. The impact is modest, but so also is the cost, about 7.50 pounds (13.13 dollars, 10.88 euros) per "no-show" avoided...