Deborah Swinglehurst

Summary

Affiliation: Queen Mary
Country: UK

Publications

  1. doi request reprint Confronting the quality paradox: towards new characterisations of 'quality' in contemporary healthcare
    Deborah Swinglehurst
    Centre for Primary Care and Public Health, Queen Mary, University of London, London, UK
    BMC Health Serv Res 15:240. 2015
  2. pmc Caring for the patient, caring for the record: an ethnographic study of 'back office' work in upholding quality of care in general practice
    Deborah Swinglehurst
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, Queen Mary University of London, Yvonne Carter Building, 58 Turner Street, London, E1 2AB, UK
    BMC Health Serv Res 15:177. 2015
  3. doi request reprint Displays of authority in the clinical consultation: a linguistic ethnographic study of the electronic patient record
    Deborah Swinglehurst
    Barts and the London School of Medicine and Dentistry, Queen Mary University of London, Yvonne Carter Building, 58 Turner Street, London, E1 2AB, UK Electronic address
    Soc Sci Med 118:17-26. 2014
  4. ncbi request reprint Opening up the 'black box' of the electronic patient record: a linguistic ethnographic study in general practice
    Deborah Swinglehurst
    Barts and the London School of Medicine and Dentistry, London, UK
    Commun Med 8:3-15. 2011
  5. pmc Receptionist input to quality and safety in repeat prescribing in UK general practice: ethnographic case study
    Deborah Swinglehurst
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, London E1 2AT, UK
    BMJ 343:d6788. 2011
  6. pmc Ethnographic study of ICT-supported collaborative work routines in general practice
    Deborah Swinglehurst
    Healthcare Innovation and Policy Unit, Centre for Health Sciences, Barts and the London School of Medicine and Dentistry, London E1 2AT, UK
    BMC Health Serv Res 10:348. 2010
  7. pmc 'Cosmetic boob jobs' or evidence-based breast surgery: an interpretive policy analysis of the rationing of 'low value' treatments in the English National Health Service
    Jill Russell
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, Queen Mary University of London, Yvonne Carter Building, 58 Turner Street, London E1 2AB, UK
    BMC Health Serv Res 14:413. 2014
  8. pmc Studying technology use as social practice: the untapped potential of ethnography
    Trisha Greenhalgh
    Healthcare Innovation and Policy Unit, Centre for Health Sciences, Barts and the London School of Medicine and Dentistry, London, UK
    BMC Med 9:45. 2011
  9. pmc Beyond the 'dyad': a qualitative re-evaluation of the changing clinical consultation
    Deborah Swinglehurst
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, Queen Mary, University of London, London, UK
    BMJ Open 4:e006017. 2014
  10. pmc 'Timely' diagnosis of dementia: what does it mean? A narrative analysis of GPs' accounts
    Saadia Aziz Dhedhi
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, Queen Mary, University of London, London, UK
    BMJ Open 4:e004439. 2014

Detail Information

Publications12

  1. doi request reprint Confronting the quality paradox: towards new characterisations of 'quality' in contemporary healthcare
    Deborah Swinglehurst
    Centre for Primary Care and Public Health, Queen Mary, University of London, London, UK
    BMC Health Serv Res 15:240. 2015
    ..The editorial concludes with reflections on some of the key messages that emerge from the papers which are relevant to policymakers and practitioners who seek to improve the quality of healthcare. ..
  2. pmc Caring for the patient, caring for the record: an ethnographic study of 'back office' work in upholding quality of care in general practice
    Deborah Swinglehurst
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, Queen Mary University of London, Yvonne Carter Building, 58 Turner Street, London, E1 2AB, UK
    BMC Health Serv Res 15:177. 2015
    ..This paper explores the work of summarising and coding records, focusing on 'back office' practices, identifying contributors and barriers to quality of care...
  3. doi request reprint Displays of authority in the clinical consultation: a linguistic ethnographic study of the electronic patient record
    Deborah Swinglehurst
    Barts and the London School of Medicine and Dentistry, Queen Mary University of London, Yvonne Carter Building, 58 Turner Street, London, E1 2AB, UK Electronic address
    Soc Sci Med 118:17-26. 2014
    ..It reveals - in apparently fleeting moments of negotiation and contestation - the extent to which the EPR shapes the dynamic construction, display and circulation of authority in the contemporary consultation. ..
  4. ncbi request reprint Opening up the 'black box' of the electronic patient record: a linguistic ethnographic study in general practice
    Deborah Swinglehurst
    Barts and the London School of Medicine and Dentistry, London, UK
    Commun Med 8:3-15. 2011
    ....
  5. pmc Receptionist input to quality and safety in repeat prescribing in UK general practice: ethnographic case study
    Deborah Swinglehurst
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, London E1 2AT, UK
    BMJ 343:d6788. 2011
    ..To describe, explore, and compare organisational routines for repeat prescribing in general practice to identify contributors and barriers to safety and quality...
  6. pmc Ethnographic study of ICT-supported collaborative work routines in general practice
    Deborah Swinglehurst
    Healthcare Innovation and Policy Unit, Centre for Health Sciences, Barts and the London School of Medicine and Dentistry, London E1 2AT, UK
    BMC Health Serv Res 10:348. 2010
    ....
  7. pmc 'Cosmetic boob jobs' or evidence-based breast surgery: an interpretive policy analysis of the rationing of 'low value' treatments in the English National Health Service
    Jill Russell
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, Queen Mary University of London, Yvonne Carter Building, 58 Turner Street, London E1 2AB, UK
    BMC Health Serv Res 14:413. 2014
    ....
  8. pmc Studying technology use as social practice: the untapped potential of ethnography
    Trisha Greenhalgh
    Healthcare Innovation and Policy Unit, Centre for Health Sciences, Barts and the London School of Medicine and Dentistry, London, UK
    BMC Med 9:45. 2011
    ..But for ethnographic approaches to be accepted and used to their full potential, many in the health informatics community will need to revisit their philosophical assumptions about what counts as research rigor...
  9. pmc Beyond the 'dyad': a qualitative re-evaluation of the changing clinical consultation
    Deborah Swinglehurst
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, Queen Mary, University of London, London, UK
    BMJ Open 4:e006017. 2014
    ....
  10. pmc 'Timely' diagnosis of dementia: what does it mean? A narrative analysis of GPs' accounts
    Saadia Aziz Dhedhi
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, Queen Mary, University of London, London, UK
    BMJ Open 4:e004439. 2014
    ..To explore general practitioners' (GP) perspectives on the meaning of 'timeliness' in dementia diagnosis...
  11. doi request reprint Choose and Book: a sociological analysis of 'resistance' to an expert system
    Trisha Greenhalgh
    Centre for Primary Care and Public Health, Barts and the London School of Medicine and Dentistry, London, UK Electronic address
    Soc Sci Med 104:210-9. 2014
    ..We conclude that 'resistance' is a complex phenomenon with socio-material and normative components; it is unlikely to be overcome using the behaviourist techniques recommended in some health informatics and policy literature. ..