J Sitzia

Summary

Affiliation: Guy's Hospital
Country: UK

Publications

  1. ncbi How valid and reliable are patient satisfaction data? An analysis of 195 studies
    J Sitzia
    Research and Development Department, Worthing and Southlands Hospitals NHS Trust, Worthing, UK
    Int J Qual Health Care 11:319-28. 1999

Detail Information

Publications1

  1. ncbi How valid and reliable are patient satisfaction data? An analysis of 195 studies
    J Sitzia
    Research and Development Department, Worthing and Southlands Hospitals NHS Trust, Worthing, UK
    Int J Qual Health Care 11:319-28. 1999
    ..To assess the properties of validity and reliability of instruments used to assess satisfaction in a broad sample of health service user satisfaction studies, and to assess the level of awareness of these issues among study authors...