Cordula Wagner

Summary

Affiliation: Netherlands Institute for Health Services Research
Country: The Netherlands

Publications

  1. ncbi request reprint The use of on-site visits to assess compliance and implementation of quality management at hospital level
    C Wagner
    P O Box 1568, 3500 BN Utrecht, The Netherlands
    Int J Qual Health Care 26:27-35. 2014
  2. ncbi request reprint The associations between organizational culture, organizational structure and quality management in European hospitals
    C Wagner
    P O Box 1568, 3500 BN Utrecht, The Netherlands
    Int J Qual Health Care 26:74-80. 2014
  3. ncbi request reprint Development and validation of an index to assess hospital quality management systems
    C Wagner
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands
    Int J Qual Health Care 26:16-26. 2014
  4. ncbi request reprint DUQuE quality management measures: associations between quality management at hospital and pathway levels
    Cordula Wagner
    PO Box 1568, Utrecht 3500 BN, The Netherlands
    Int J Qual Health Care 26:66-73. 2014
  5. ncbi request reprint A checklist for patient safety rounds at the care pathway level
    Cordula Wagner
    PO Box 1568, Utrecht 3500 BN, The Netherlands
    Int J Qual Health Care 26:36-46. 2014
  6. pmc Design of a prospective cohort study to assess ethnic inequalities in patient safety in hospital care using mixed methods
    Floor van Rosse
    Department of Public Health, Academic Medical Center, Meibergdreef 9, Amsterdam, AZ 1105, The Netherlands
    BMC Health Serv Res 12:450. 2012
  7. pmc Assessing patient safety culture in hospitals across countries
    C Wagner
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, Utrecht 3500 BN, The Netherlands
    Int J Qual Health Care 25:213-21. 2013
  8. pmc Variations in hospital standardised mortality ratios (HSMR) as a result of frequent readmissions
    Wim F van den Bosch
    St Antonius Hospital, PO Box 2500, 3430, EM Nieuwegein, The Netherlands
    BMC Health Serv Res 12:91. 2012
  9. pmc Effects on incident reporting after educating residents in patient safety: a controlled study
    José D Jansma
    Foreest Medical School, Medical Center Alkmaar, Wilhelminalaan 12, 1815JD Alkmaar, The Netherlands
    BMC Health Serv Res 11:335. 2011
  10. pmc Effectiveness of classroom based crew resource management training in the intensive care unit: study design of a controlled trial
    Peter F Kemper
    Department of Public and Occupational Health, EMGO Institute for Health and Care Research, VU Medical Center, Van der Boechorststraat 7, 1081 BT Amsterdam, The Netherlands
    BMC Health Serv Res 11:304. 2011

Collaborators

Detail Information

Publications55

  1. ncbi request reprint The use of on-site visits to assess compliance and implementation of quality management at hospital level
    C Wagner
    P O Box 1568, 3500 BN Utrecht, The Netherlands
    Int J Qual Health Care 26:27-35. 2014
    ....
  2. ncbi request reprint The associations between organizational culture, organizational structure and quality management in European hospitals
    C Wagner
    P O Box 1568, 3500 BN Utrecht, The Netherlands
    Int J Qual Health Care 26:74-80. 2014
    ..To better understand associations between organizational culture (OC), organizational management structure (OS) and quality management in hospitals...
  3. ncbi request reprint Development and validation of an index to assess hospital quality management systems
    C Wagner
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands
    Int J Qual Health Care 26:16-26. 2014
    ..The aim of this study was to develop and validate an index to assess the implementation of quality management systems (QMSs) in European countries...
  4. ncbi request reprint DUQuE quality management measures: associations between quality management at hospital and pathway levels
    Cordula Wagner
    PO Box 1568, Utrecht 3500 BN, The Netherlands
    Int J Qual Health Care 26:66-73. 2014
    ..Within the DUQuE project (Deepening our Understanding of Quality improvement in Europe), seven measures for QM were developed. This study investigates the relationships between the various quality measures...
  5. ncbi request reprint A checklist for patient safety rounds at the care pathway level
    Cordula Wagner
    PO Box 1568, Utrecht 3500 BN, The Netherlands
    Int J Qual Health Care 26:36-46. 2014
    ..To define a checklist that can be used to assess the performance of a department and evaluate the implementation of quality management (QM) activities across departments or pathways in acute care hospitals...
  6. pmc Design of a prospective cohort study to assess ethnic inequalities in patient safety in hospital care using mixed methods
    Floor van Rosse
    Department of Public Health, Academic Medical Center, Meibergdreef 9, Amsterdam, AZ 1105, The Netherlands
    BMC Health Serv Res 12:450. 2012
    ....
  7. pmc Assessing patient safety culture in hospitals across countries
    C Wagner
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, Utrecht 3500 BN, The Netherlands
    Int J Qual Health Care 25:213-21. 2013
    ..The objective is to examine similarities and differences in hospital patient safety culture in three countries: the Netherlands, the USA and Taiwan...
  8. pmc Variations in hospital standardised mortality ratios (HSMR) as a result of frequent readmissions
    Wim F van den Bosch
    St Antonius Hospital, PO Box 2500, 3430, EM Nieuwegein, The Netherlands
    BMC Health Serv Res 12:91. 2012
    ..An adapted HSMR model was used in the study. Our calculations were based on the admissions of 70 hospitals in The Netherlands during the years 2005 to 2009...
  9. pmc Effects on incident reporting after educating residents in patient safety: a controlled study
    José D Jansma
    Foreest Medical School, Medical Center Alkmaar, Wilhelminalaan 12, 1815JD Alkmaar, The Netherlands
    BMC Health Serv Res 11:335. 2011
    ..This study examined effects of patient safety education for residents on knowledge, skills, attitudes, intentions and behavior concerning incident reporting...
  10. pmc Effectiveness of classroom based crew resource management training in the intensive care unit: study design of a controlled trial
    Peter F Kemper
    Department of Public and Occupational Health, EMGO Institute for Health and Care Research, VU Medical Center, Van der Boechorststraat 7, 1081 BT Amsterdam, The Netherlands
    BMC Health Serv Res 11:304. 2011
    ..The purpose of the present article is to describe the study protocol and the underlying choices of this evaluation study of CRM in the ICU in detail...
  11. pmc Residents' intentions and actions after patient safety education
    José D Jansma
    Foreest Medical School, Medical Center Alkmaar, Wilhelminalaan 12, 1815JD Alkmaar, The Netherlands
    BMC Health Serv Res 10:350. 2010
    ..The objective of this study was to assess residents' intentions and actions concerning patient safety improvement after patient safety education...
  12. pmc Communication, advice exchange and job satisfaction of nursing staff: a social network analyses of 35 long-term care units
    Adriana P A van Beek
    NIVEL Netherlands Institute for Health Services Research, BN Utrecht, The Netherlands
    BMC Health Serv Res 11:140. 2011
    ..We examine the structure of the networks, how they are related to the size of units and characteristics of nursing staff, and their relationship with job satisfaction...
  13. pmc Predicting hospital mortality among frequently readmitted patients: HSMR biased by readmission
    Wim F van den Bosch
    St Antonius Hospital, P O Box 2500, 3430 EM Nieuwegein, The Netherlands
    BMC Health Serv Res 11:57. 2011
    ..We also formulated a method to adjust for readmission for the calculation of hospital standardised mortality ratios (HSMRs)...
  14. pmc To what extent are adverse events found in patient records reported by patients and healthcare professionals via complaints, claims and incident reports?
    Ingrid Christiaans-Dingelhoff
    EMGO Institute for Health and Care Research, Department of Public and Occupational Health, VU University Medical Center, Amsterdam, The Netherlands
    BMC Health Serv Res 11:49. 2011
    ..The aim of the study is to examine to what extent the hospital reporting systems cover the adverse events identified by patient record review...
  15. pmc Investigating organizational quality improvement systems, patient empowerment, organizational culture, professional involvement and the quality of care in European hospitals: the 'Deepening our Understanding of Quality Improvement in Europe (DUQuE)' proje
    Oliver Groene
    Avedis Donabedian University Institute, Autonomous University of Barcelona, CIBER Epidemiology and Public Health, Barcelona, Spain
    BMC Health Serv Res 10:281. 2010
    ..Hospitals in European countries apply a wide range of quality improvement strategies. Knowledge of the effectiveness of these strategies, implemented as part of an overall hospital quality improvement system, is limited...
  16. pmc Do specialty registrars change their attitudes, intentions and behaviour towards reporting incidents following a patient safety course?
    José D Jansma
    Foreest Medical School, Medical Center Alkmaar, Wilhelminalaan 12, 1815JD Alkmaar, The Netherlands
    BMC Health Serv Res 10:100. 2010
    ..The objective of this study was to examine the effect of a two-day patient safety course on the attitudes, intentions and behaviour concerning the voluntary reporting of incidents by specialty registrars...
  17. pmc Direct medical costs of adverse events in Dutch hospitals
    Lilian H F Hoonhout
    Department of Public and Occupational Health, EMGO Institute, VU University Medical Centre VUmc, Amsterdam, The Netherlands
    BMC Health Serv Res 9:27. 2009
    ..We assessed the total direct medical costs associated with AEs and preventable AEs in Dutch hospitals to gain insight in opportunities for cost savings...
  18. pmc Design of a study on suboptimal cognitive acts in the diagnostic process, the effect on patient outcomes and the influence of workload, fatigue and experience of physician
    Laura Zwaan
    EMGO Institute for Health and Care Research, Department of Public and Occupational Health, VU University Medical Center, Amsterdam, The Netherlands
    BMC Health Serv Res 9:65. 2009
    ..In addition, the role of personal and circumstantial factors on the quality of the diagnostic process will be examined...
  19. pmc Patient safety culture measurement in general practice. Clinimetric properties of 'SCOPE'
    Dorien L M Zwart
    Department of General Practice, Julius Center for Health Sciences and Primary Care, University Medical Center Utrecht, The Netherlands
    BMC Fam Pract 12:117. 2011
    ..To that end, we studied internal consistency and construct validity of a safety culture questionnaire for general practice (SCOPE) which was derived from a comparable questionnaire for hospitals (Dutch-HSOPS)...
  20. ncbi request reprint Quality management systems and clinical outcomes in Dutch nursing homes
    Cordula Wagner
    NIVEL, Netherlands Institute of Primary Health Care, Utrecht, P O Box 1568, 3500 BN Utrecht, The Netherlands
    Health Policy 75:230-40. 2006
    ..Approximately 50% of the undesirable outcomes cannot be explained by the selected resident characteristics, the size of the nursing home and the implementation of quality management systems or quality assurance activities...
  21. pmc The implementation of quality management systems in hospitals: a comparison between three countries
    C Wagner
    NIVEL, Netherlands Institute for Health Services Research, The Netherlands
    BMC Health Serv Res 6:50. 2006
    ....
  22. ncbi request reprint A measuring instrument for evaluation of quality systems
    C Wagner
    NIVEL, Netherlands Institute of Primary Health Care, Utrecht
    Int J Qual Health Care 11:119-30. 1999
    ..To develop an instrument for provider organizations, consumers, purchasers, and policy makers to measure and compare the development of quality systems in provider organizations...
  23. pmc The effectiveness of quality systems in nursing homes: a review
    C Wagner
    NIVEL, Netherlands Institute of Health Services Research, P O Box 1568, 3500 BN Utrecht, The Netherlands
    Qual Health Care 10:211-7. 2001
    ..In addition, nursing homes have made significant investments in their development. The effects of the implementation of quality systems on health related outcomes are not yet clear...
  24. pmc Understanding organisational development, sustainability, and diffusion of innovations within hospitals participating in a multilevel quality collaborative
    Michel La Dückers
    NIVEL Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    Implement Sci 6:18. 2011
    ..The objective of this study is to describe how the first group of eight MQC hospitals sustained and disseminated improvements made and the quality methods used...
  25. pmc The psychometric properties of the 'Hospital Survey on Patient Safety Culture' in Dutch hospitals
    Marleen Smits
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands
    BMC Health Serv Res 8:230. 2008
    ..The aim of this study was to examine the underlying dimensions and psychometric properties of the questionnaire in Dutch hospital settings, and to compare these results with the original questionnaire used in USA hospital settings...
  26. doi request reprint The inter-rater agreement of retrospective assessments of adverse events does not improve with two reviewers per patient record
    Marieke Zegers
    NIVEL, Netherlands Institute for Health Services Research, P O Box 1568, 3500 BN Utrecht, The Netherlands
    J Clin Epidemiol 63:94-102. 2010
    ....
  27. doi request reprint The role of patient safety culture in the causation of unintended events in hospitals
    Marleen Smits
    NIVEL, Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    J Clin Nurs 21:3392-401. 2012
    ..To examine whether the relationship between specialty and patient safety is mediated by safety culture...
  28. doi request reprint Variation in the rates of adverse events between hospitals and hospital departments
    Marieke Zegers
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands
    Int J Qual Health Care 23:126-33. 2011
    ..In addition, we explored the extent to which patient, department and hospital characteristics explain differences in the rates of AEs...
  29. pmc The nature and causes of unintended events reported at ten emergency departments
    Marleen Smits
    NIVEL, Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    BMC Emerg Med 9:16. 2009
    ..The objectives of our study are to examine the nature and causes of unintended events in EDs and the relationship between type of event and causal factor structure...
  30. pmc Towards an organisation-wide process-oriented organisation of care: a literature review
    Leti Vos
    NIVEL, Netherlands Institute for Health Services Research, P O Box 1568, 3500 BN Utrecht, The Netherlands
    Implement Sci 6:8. 2011
    ..The aim of this study is to report and discuss the experiences of hospitals with implementing process-oriented organisation designs in order to derive lessons for future transitions and research...
  31. doi request reprint The nature and causes of unintended events reported at 10 internal medicine departments
    Sanne Lubberding
    NIVEL, Netherlands Institute for Health Services Research, Utrecht
    J Patient Saf 7:224-31. 2011
    ..This study aimed to examine the nature and causes of unintended events (UEs) at internal medicine departments (IMD)...
  32. doi request reprint Longitudinal analysis on the development of hospital quality management systems in the Netherlands
    Michel Dückers
    NIVEL Netherlands Institute for Health Services Research, Otterstraat, Utrecht, The Netherlands
    Int J Qual Health Care 21:330-40. 2009
    ....
  33. doi request reprint Quality of patient record keeping: an indicator of the quality of care?
    Marieke Zegers
    NIVEL, Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    BMJ Qual Saf 20:314-8. 2011
    ..The objective of this study was to assess the relation between the quality of patient records and the occurrence of AEs...
  34. ncbi request reprint Do patient characteristics influence nursing adherence to a guideline for preventing delirium?
    Roelie Ijkema
    NIVEL, Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    J Nurs Scholarsh 46:147-56. 2014
    ..This guideline consists of delirium risk screening and preventive care, including the use of the Delirium Observation Screening Scale (DOSS)...
  35. pmc Developing and testing an instrument to measure the presence of conditions for successful implementation of quality improvement collaboratives
    Michel L A Dückers
    NIVEL Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    BMC Health Serv Res 8:172. 2008
    ....
  36. doi request reprint Does case-mix based reimbursement stimulate the development of process-oriented care delivery?
    Leti Vos
    NIVEL, Netherlands Institute for Health Services Research, P O Box 1568, 3500 BN Utrecht, The Netherlands
    Health Policy 98:74-80. 2010
    ..This study aims to explore whether case-mix based reimbursement stimulates development of care coordination by the use of care programmes, and a process-oriented way of working...
  37. doi request reprint Consensus on the leadership of hospital CEOs and its impact on the participation of physicians in improvement projects
    Michel L A Dückers
    NIVEL Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands
    Health Policy 91:306-13. 2009
    ....
  38. doi request reprint Analysis of unintended events in hospitals: inter-rater reliability of constructing causal trees and classifying root causes
    Marleen Smits
    Netherlands Institute for Health Services Research, PO Box 1568, NIVEL, 3500 BN Utrecht, The Netherlands
    Int J Qual Health Care 21:292-300. 2009
    ..It is important that root cause analysis tools are reliable, because they form the basis for patient safety interventions...
  39. pmc The incidence, root-causes, and outcomes of adverse events in surgical units: implication for potential prevention strategies
    Marieke Zegers
    NIVEL, Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    Patient Saf Surg 5:13. 2011
    ..abstract:..
  40. ncbi request reprint Progress in the implementation of Quality Management in Dutch health care: 1995-2000
    Emmy M Sluijs
    NIVEL Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    Int J Qual Health Care 15:223-34. 2003
    ..A second objective was to explore whether the progress in QM was related to subsectors of care and/or to cultural characteristics of health care organizations...
  41. pmc Measuring safety culture in Dutch primary care: psychometric characteristics of the SCOPE-PC questionnaire
    Natasha J Verbakel
    Department of General Practice, Julius Center for Health Sciences and Primary Care, University Medical Center Utrecht, Utrecht, The Netherlands
    BMC Health Serv Res 13:354. 2013
    ..The purpose of this study was to modify and validate this existing questionnaire to a generic questionnaire for all professions in Dutch primary care...
  42. ncbi request reprint Can an e-learning course improve nursing care for older people at risk of delirium: a stepped wedge cluster randomised trial
    Lotte Van de Steeg
    NIVEL, Netherlands Institute for Health Services Research, P, O, Box 1568, Utrecht 3500 BN, The Netherlands
    BMC Geriatr 14:69. 2014
    ..This project aims primarily at improving the early recognition of older patients who are at risk of delirium...
  43. ncbi request reprint The ecometric properties of a measurement instrument for prospective risk analysis in hospital departments
    Steffie M van Schoten
    NIVEL Netherlands Institute for Health Services Research, Otterstraat 118 124, PO Box 1568, Utrecht 3500 BN, Netherlands
    BMC Health Serv Res 14:103. 2014
    ..The purpose of this study is to investigate whether Tripod can be used as a method for prospective risk analysis in hospitals and whether it can assess differences in risk factors between hospital departments...
  44. pmc Design of a retrospective patient record study on the occurrence of adverse events among patients in Dutch hospitals
    Marieke Zegers
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands
    BMC Health Serv Res 7:27. 2007
    ..Therefore, an epidemiological study was initiated to determine the incidence, type and impact of adverse events among discharged and deceased patients in Dutch hospitals...
  45. doi request reprint What impedes and what facilitates a quality improvement project for older hospitalized patients?
    Roelie Ijkema
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands
    Int J Qual Health Care 26:41-8. 2014
    ..To gain insight into which factors impede, and which facilitate, the implementation of a complex multi-component improvement initiative in hospitalized older patients...
  46. ncbi request reprint Variations in quality of Home Care between sites across Europe, as measured by Home Care Quality Indicators
    Judith T Bos
    NIVEL Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    Aging Clin Exp Res 19:323-9. 2007
    ..Research questions were, "Do HCQI scores vary between home care organizations in different countries?" and "Are one or more country-specific sites consistently scoring better on most or all HCQIs"?..
  47. doi request reprint Social engagement and depressive symptoms of elderly residents with dementia: a cross-sectional study of 37 long-term care units
    Adriana P A van Beek
    NIVEL Netherlands Institute for Health Services Research, Utrecht, The Netherlands
    Int Psychogeriatr 23:625-33. 2011
    ....
  48. ncbi request reprint Costs of quality management systems in long-term care organizations: an exploration
    Cordula Wagner
    NIVEL, Netherlands Institute of Health Services Research, Utrecht, The Netherlands
    Qual Manag Health Care 12:106-14. 2003
    ..Most long-term care organizations have no insight into failure costs (i.e. the costs of quality deviations). This makes it impossible for health care organizations to draw conclusions about the cost-effectiveness of QM...
  49. pmc Cluster randomized, controlled trial on patient safety improvement in general practice: a study protocol
    Natasha J Verbakel
    Department of General Practice, Julius Center for Health Sciences and Primary Care, University Medical Center Utrecht, Utrecht, The Netherlands
    BMC Fam Pract 14:127. 2013
    ..The purpose of this paper is to describe the rationale and design of this trial...
  50. pmc Guideline adherence for identification and hydration of high-risk hospital patients for contrast-induced nephropathy
    Janneke Schilp
    NIVEL, Netherlands Institute for Health Services Research, P, O, Box 1568, 3500 BN Utrecht, The Netherlands
    BMC Nephrol 15:2. 2014
    ..This study investigates to what extent high-risk patients are identified and hydrated before contrast administration. Hospital-related and admission-related factors associated with the hydration of high-risk patients are identified...
  51. pmc Patient safety in elderly hip fracture patients: design of a randomised controlled trial
    Hanneke Merten
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands
    BMC Health Serv Res 11:59. 2011
    ..The aim of this randomised controlled trial is to improve patient safety for a vulnerable group of patients that have to go through a complex care chain, namely elderly hip fracture patients...
  52. doi request reprint To what degree is the governance of Dutch hospitals orientated towards quality in care? Does this really affect performance?
    Daan Botje
    NIVEL, Netherlands Institute for Health Services Research, Department for Organisation and Quality of Health Care, PO Box 1568, 3500 BN Utrecht, The Netherlands Electronic address
    Health Policy 113:134-41. 2013
    ..The objective of our study was to describe hospital governance and the quality orientation in the Netherlands. Also we wished to investigate the relationship with hospital performance...
  53. pmc The effect of a complementary e-learning course on implementation of a quality improvement project regarding care for elderly patients: a stepped wedge trial
    Lotte Van de Steeg
    NIVEL, Netherlands Institute for Health Services Research, PO Box 1568, 3500, BN Utrecht, The Netherlands
    Implement Sci 7:13. 2012
    ..Previous studies have indicated that e-learning can provide an effective way of educating healthcare professionals and improving quality of care, though results are inconsistent...
  54. ncbi request reprint Potentially inappropriate medication use among elderly home care patients in Europe
    Daniela Fialova
    Department of Geriatrics and Gerontology, 1st Medical Faculty, Charles University, Prague, Czech Republic
    JAMA 293:1348-58. 2005
    ..In contrast, in Europe little information is available about potentially inappropriate medication use and is based on small studies with uncertain generalizability...
  55. ncbi request reprint The AdHOC Study of older adults' adherence to medication in 11 countries
    Claudia Cooper
    Camden and Islington Mental Health and Social Care Trust, Dept of Mental Health Sciences, University College London, Archway Campus, Holborn Union Building, Highgate Hill, London N19 5NL, UK
    Am J Geriatr Psychiatry 13:1067-76. 2005
    ..Older adults are prescribed more medication than any other group, and poor adherence is a common reason for non-response to medication...