| Nikolas Matthes National hospital quality measures data: supporting nurses' key roles in organizational performance improvementNikolas Matthes Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA J Nurs Care Qual 25:127-36. 2010 Statistical process control for hospitals: methodology, user education, and challengesNikolas Matthes Department of Health Policy and Management, The Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland 21075, USA Qual Manag Health Care 16:205-14. 2007
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