Affiliation: Humboldt University
- [Do gatekeeping programs increase equality of health care in Germany? A comparison of the health care situation of participants and nonparticipants]S Schnitzer
Institut für Medizinische Soziologie, Charite Universitatsmedizin Berlin, Luisenstrasse 57, Berlin, Germany
Bundesgesundheitsblatt Gesundheitsforschung Gesundheitsschutz 54:942-50. 2011..Thus, gatekeeping programs contribute to the reduction of health care inequalities...
- Complaints as indicators of health care shortcomings: which groups of patients are affected?Susanne Schnitzer
Department of Medical Sociology, Charité Universitä tsmedizin Berlin, Berlin, Germany
Int J Qual Health Care 24:476-82. 2012..This article examines the topics of complaint raised most frequently and analyzes which groups of persons were most affected...
- [Knowledge and evaluation of health-system reforms as reflected in social determinants]S Schnitzer
Institut für Medizinische Soziologie, Charite Universitatsmedizin Berlin, Berlin
Gesundheitswesen 73:153-61. 2011....
- [Are complaints an element for health-care monitoring? Analysis of the user statistics of the federal commissioner for patient issues between 2004 and 2007]L Schenk
Institut für Medizinische Soziologie, Charite Universitatsmedizin Berlin
Gesundheitswesen 74:3-11. 2012..The main instruments applied for this purpose are different types of patient interviews. Complaint data have rarely been used thus far...