Health literacy and harm: who is at risk? What is the fix?Allan Frankel
Institute for Healthcare Improvement, Cambridge, Mass, USA
CMAJ 178:1573-4. 2008
Revealing and resolving patient safety defects: the impact of leadership WalkRounds on frontline caregiver assessments of patient safetyAllan Frankel
Division of General Medicine, Brigham and Women s Hospital, Boston, Massachusetts, USA
Health Serv Res 43:2050-66. 2008
..To evaluate the impact of rigorous WalkRounds on frontline caregiver assessments of safety climate, and to clarify the steps and implementation of rigorous WalkRounds...
Improving patient safety across a large integrated health care delivery systemAllan Frankel
Partners HealthCare System, Boston, MA, USA
Int J Qual Health Care 15:i31-40. 2003
..Nonetheless, consensus about some issues has been reached, in particular because of a well delineated patient safety structure. We believe the net result will be substantial improvement in patient safety...
Patient Safety Leadership WalkRounds at Partners Healthcare: learning from implementationAllan Frankel
Patient Safety, Partners HealthCare, Boston, USA
Jt Comm J Qual Patient Saf 31:423-37. 2005
..COLLECTING DATA ON WALKROUNDS: Data were obtained from interviews with patient safety personnel, WalkRounds scribes, and senior leaders...
The path to safe and reliable healthcareMichael W Leonard
Kaiser Permanente, Faculty, Institute for Healthcare Improvement, Evergreen, CO, USA
Patient Educ Couns 80:288-92. 2010
..The concepts and tools provided can be readily applied to improve the quality and safety of care delivered...
Integrating incident data from five reporting systems to assess patient safety: making sense of the elephantOsnat Levtzion-Korach
Division of General Internal Medicine, Brigham and Women s Hospital, Boston, USA
Jt Comm J Qual Patient Saf 36:402-10. 2010
..These data sources vary in the timing of the reporting (retrospective or prospective), severity of the events, and profession of the reporters...
Shuttling toward a safety culture. Healthcare can learn from probe panel's findings on the Columbia disasterAllan Frankel
Partners HealthCare System, Boston, USA
Mod Healthc 34:21. 2004
A novel method for reproducibly measuring the effects of interventions to improve emotional climate, indices of team skills and communication, and threat to patient outcome in a high-volume thoracic surgery centerMichael Nurok
Division of Thoracic Anesthesia, Brigham and Women s Hospital, 75 Francis St, Boston, MA 02115, USA
Arch Surg 145:489-95. 2010
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WalkRounds improve patient safety. Gaining feedback to provide exceptional patient careAllan Frankel
Institute for Healthcare Improvement, USA
Healthc Exec 23:22-4, 26, 28. 2008
Using the Communication and Teamwork Skills (CATS) Assessment to measure health care team performanceAllan Frankel
Partners HealthCare, Boston, USA
Jt Comm J Qual Patient Saf 33:549-58. 2007
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Patient Safety Leadership WalkRoundsAllan Frankel
Partners HealthCare System, Boston, USA
Jt Comm J Qual Saf 29:16-26. 2003
..Executives are surveyed quarterly about actions they have taken as a direct result of WalkRounds and are asked what they have learned from the rounds...