Research Topics
| Rick IedemaSummaryAffiliation: University of Technology Country: Australia Publications
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Detail Information
Publications
Anatomy of an incident disclosure: the importance of dialogueRick Iedema
Centre for Health Communication, University of Technology, Sydney, Australia
Jt Comm J Qual Patient Saf 38:435-42. 2012....
Design and trial of a new ambulance-to-emergency department handover protocol: 'IMIST-AMBO'Rick Iedema
University of Technology Sydney, Centre for Health Communication, PO Box 123, Broadway NSW 2007, Sydney, NSW 2007, Australia
BMJ Qual Saf 21:627-33. 2012....
What do patients and relatives know about problems and failures in care?Rick Iedema
Centre for Health Communication, University of Technology, Sydney, New South Wales, Australia
BMJ Qual Saf 21:198-205. 2012..To understand what patients and family members know about problems and failures in healthcare...
Patients' and family members' experiences of open disclosure following adverse eventsRick Iedema
University of Technology Sydney, Australia
Int J Qual Health Care 20:421-32. 2008..To explore patients' and family members' perceptions of Open Disclosure of adverse events that occurred during their health care...
Managing the scope and impact of root cause analysis recommendationsRick Iedema
Centre for Health Communication, Faculty of Humanities and Social Sciences, University of Technology Sydney, Broadway, Australia
J Health Organ Manag 22:569-85. 2008..The paper presents an analysis of interviews with nine senior health managers who were asked about their views on RCA as practice improvement method...
New approaches to researching patient safetyRick Iedema
University of Technology Sydney, Centre for Health Communication, Broadway NSM 2007, Sydney, Australia
Soc Sci Med 69:1701-4. 2009..Third, besides numerically-based descriptions, abstracted explanations and procedural prescriptions, patient safety research evidence must encompass experiential data, collaboratively-produced accounts and/or experience-based designs...
'Hands on, Hands off': a model of clinical supervision that recognises trainees' need for support and independenceRick Iedema
Centre for Health Communication, University of Technology Sydney, Ultimo, NSW 2007, Australia
Aust Health Rev 34:286-91. 2010....
Creating safety by strengthening clinicians' capacity for reflexivityRick Iedema
Centre for Health Communication, University of Technology Sydney, PO Box 123, NSW 2007, Sydney, Australia
BMJ Qual Saf 20:i83-6. 2011..The piece concludes that feedback about everyday practice using these methods is critical to enhancing the safety of everyday activity...
Patients' and family members' views on how clinicians enact and how they should enact incident disclosure: the "100 patient stories" qualitative studyRick Iedema
Centre for Health Communication, PO Box 123, Broadway NSW 2007, University of Technology Sydney, Sydney, Australia
BMJ 343:d4423. 2011..To investigate patients' and family members' perceptions and experiences of disclosure of healthcare incidents and to derive principles of effective disclosure...
What prevents incident disclosure, and what can be done to promote it?Rick Iedema
Centre for Health Communication, University of Technology, Sydney, Australia
Jt Comm J Qual Patient Saf 37:409-17. 2011..Clinicians and patients interviewed in depth suggest that open disclosure communication has been prevented by a range of uncertainties, fears, and doubts...
Practising Open Disclosure: clinical incident communication and systems improvementRick Iedema
Arts and Social Sciences, University of Technology, Sydney, Australia
Sociol Health Illn 31:262-77. 2009..The article concludes that Open Disclosure, besides potentially relaxing tensions between clinicians and consumers, may also affect how staff experience and enact their role in the overall system of health care organisation...
Disclosing clinical adverse events to patients: can practice inform policy?Ros Sorensen
Faculty Nursing, Midwifery and Health, University of Technology, Broadway, Sydney, New South Wales, Australia
Health Expect 13:148-59. 2010..To understand patients' and health professionals' experience of Open Disclosure and how practice can inform policy...
Are health systems changing in support of patient safety? A multi-methods evaluation of education, attitudes and practiceJeffrey Braithwaite
Centre for Clinical Governance Research, University of New South Wales, Sydney, Australia
Int J Health Care Qual Assur 20:585-601. 2007..The purpose of this study is to evaluate the effects of a health system-wide safety improvement program (SIP) three to four years after initial implementation...
Multimethod evaluation of information and communication technologies in health in the context of wicked problems and sociotechnical theoryJohanna I Westbrook
Health Informatics Research and Evaluation Unit, Faculty of Health Sciences, University of Sydney, Sydney, Australia
J Am Med Inform Assoc 14:746-55. 2007..We report the design and implementation of a multimethod evaluation model to assess the impact of computerized order entry systems on both the technical and social systems within a health care organization...
Multiple accountabilities in incident reporting and managementSu yin Hor
University of Technology, Sydney, New South Wales, Australia
Qual Health Res 20:1091-100. 2010..We suggest that systematic efforts toward improvement cannot be divorced from the local context, and emphasize the importance of local ecologies of practice in facilitating the meaningful utilization of such incident reporting systems...
Handover--Enabling Learning in Communication for Safety (HELiCS): a report on achievements at two hospital sitesRick Iedema
University of Technology, Sydney, Sydney, NSW
Med J Aust 190:S133-6. 2009..Our study showed that reflexive and "bottom-up" handover redesign can produce outcomes that harbour local fit, practitioner ownership and (to date) sustainability...
Redefining accountability in health care: managing the plurality of medical interestsRoslyn Sorensen
University of Technology, Sydney, Australia
Health (London) 12:87-106. 2008..We conclude that restructuring communication and decision-making processes is imperative to achieve clinical accountability in the workplace and systems accountability in the organization...
Health care professionals' views of implementing a policy of open disclosure of errorsRos Sorensen
Faculty of Nursing, Midwifery and Health, University of Technology, Sydney, Australia
J Health Serv Res Policy 13:227-32. 2008..To understand the views of doctors, nurses, allied health professionals and health managers of open disclosure of medical errors...
Accounting for health-care outcomes: implications for intensive care unit practice and performanceRoslyn Sorensen
Faculty of Nursing, Midwifery and Health, University of Technology, Sydney, NSW, Australia
Health Serv Manage Res 23:97-102. 2010..Organically developing regimens of care within and across specialist clinical units, such as in ICUs, directly impact upon health service performance and accountability...
Advocacy at end-of-life research design: an ethnographic study of an ICURoslyn Sorensen
Centre for Health Services Management, Faculty of Nursing, Midwifery and Health, University of Technology, 11A The Terraces, Broadway, Sydney, NSW 2006, Australia
Int J Nurs Stud 44:1343-53. 2007..As concern grows about the cost effectiveness of treatment at end-of-life, nursing expertise and advocacy become significant factors in decision making...
Integrating patients' nonmedical status in end-of-life decision making: structuring communication through 'conferencing'Roslyn Sorensen
Centre for Health Services Management, Faculty of Nursing, Midwifery and Health, University of Technology, Sydney, NSW, Australia
Commun Med 3:185-96. 2006..By integrating both medical and nonmedical factors, conferencing becomes the means of enacting and embedding a multidisciplinary, multidimensional approach to end-of-life care...
Beyond profession: nursing leadership in contemporary healthcareRoslyn Sorensen
Centre for Health Services Management, Faculty of Nursing, Midwifery and Health, University of Technology, Sydney, NSW, Australia
J Nurs Manag 16:535-44. 2008..To examine nursing leadership in contemporary health care and its potential contribution to health service organization and management...
The teleo-affective limits of end-of-life care in the intensive care unitRick Iedema
Centre for Clinical Governance Research in Health, Faculty of Medicine, School of Public Health and Community Medicine, University of New South Wales, Sydney, NSW 2052, Australia
Soc Sci Med 60:845-57. 2005....
Affect is central to patient safety: the horror stories of young anaesthetistsRick Iedema
University of Technology Sydney, Centre for Health Communication, PO Box 123, Broadway NSW 2007, Sydney, Australia
Soc Sci Med 69:1750-6. 2009....
Multiple perspectives on the impact of electronic ordering on hospital organisational and communication processesAndrew Georgiou
Centre for Health Informatics, University of New South Wales, Sydney, NSW 2052, Australia
HIM J 34:130-5. 2006..This study revealed that the new electronic ordering system involved major alterations to the information management processes within the hospital, which in turn affected communication processes and work relations...
Bedside review of patient care in an emergency department: The Cow RoundClare Richmond
Royal Prince Alfred Hospital, Sydney, New South Wales, Australia
Emerg Med Australas 23:600-5. 2011..Over a 4 and a half months in a tertiary referral hospital ED, a centralized whiteboard handover was performed followed by a multidisciplinary review of each patient. This round was referred to as the 'Cow Round'...
Reshaping ICU ward round practices using video-reflexive ethnographyKatherine Carroll
Faculty of Humanities and Social Services, University of Technology, Sydney, NSW 2007, Australia
Qual Health Res 18:380-90. 2008....
The hierarchy of work pursuits of public health managersJeffrey Braithwaite
Centre for Clinical Governance Research, Faculty of Medicine, University of New South Wales, Sydney, Australia
Health Serv Manage Res 20:71-83. 2007..The findings suggest that public health management work is more managerialist than previously thought...
Emotional labour: clinicians' attitudes to death and dyingRoslyn Sorensen
Centre for Health Services Management, Faculty of Nursing, Midwifery and Health, University of Technology, Sydney, Australia
J Health Organ Manag 23:5-22. 2009..This paper aims to understand the impact of emotional labour in specific health care settings and its potential effect on patient care...
Learning how we learn: an ethnographic study in a neonatal intensive care unitCynthia Louise Hunter
Faculty of Humanities and Social Sciences, University of Technology, Sydney, NSW, Australia
J Adv Nurs 62:657-64. 2008..This paper is a report of a study to identify how nurse clinicians learn with and from each other in the workplace...
The relationship between birth unit design and safe, satisfying birth: developing a hypothetical modelMaralyn Foureur
Centre for Midwifery, Child and Family Health, University of Technology, Sydney, Australia
Midwifery 26:520-5. 2010....
Interpretation in consultations with immigrant patients with cancer: how accurate is it?Phyllis N Butow
University of Sydney, New South Wales, 2006, Australia
J Clin Oncol 29:2801-7. 2011..This study explored the rate and consequences of nonequivalent interpretation in medical oncology consultations...
Emergent modes of work and communities of practiceRick Iedema
Centre for Clinical Governance Research in Health, The University of New South Wales, Sydney, Australia
Health Serv Manage Res 18:13-24. 2005..The paper concludes with outlining some of the implications of this proposal for how we reconceptualize health services management...
Evaluating the impact of information communication technologies on complex organizational systems: a multi-disciplinary, multi-method frameworkJohanna I Westbrook
Centre for Health Informatics, University of New South Wales, Sydney, Australia
Medinfo 11:1323-7. 2004..There are two main challenges. One is to conceptualize the design features of such an evaluation framework. The second is to specify what data will be gathered and how. This paper aims to address each of these problems...
